Proceed Finance Customer Care Specialist - Security First Bank

Looking for a career where you have evenings off to do the things that you enjoy? Do you like a professional office environment with Federal Holidays,...

Knowledge, Skills and Abilities:

Education and/or Experience.

High school diploma or General Education Degree (GED).

Banking and finance experience desired.

Background in customer service and sales required.

Ability to apply bank regulations and compliance policies.

Experience with Banks current systems in use by organization is preferred.

Interpersonal Skills.

Demonstrates problem solving skills with the ability to make good decisions and exercise independent judgement.

Strong phone etiquette skills required along with strong communication skills with internal and external customers.

Strong attention to detail with excellent follow-up skills.

Strong time management, reasoning and mathematical skills required.

Knowledge of all Office products Word, Excel Spreadsheet development, and Adobe Acrobat.

Self-motivated and able to work with little direct supervision.

Ability to handle high volume of work and work closely with lending team.

Requires understanding of the financial services business.

Certificates, Licenses, Registrations: None.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this job the employee would occasionally be required to carry loads up to and including 24lbs. It is frequently necessary to bend, squat, reach above the shoulder level, crouch, kneel, balance and push/pull equipment. Firm grasping/fine manipulation with the right/left hand is necessary. In an 8-hour day, the employee can expect to sit about 6 hours.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Starting Wage Range and Benefits:

Security First Bank provides some of the most competitive, comprehensive benefits in South Dakota and Nebraska. We believe in our employees, and they deserve an environment in which they can excel, with the peace of mind that their families are in good hands. We provide a host of health benefits, financial plans, and other services designed to make life better - both at work and at home.

Prior experience will be taken into consideration for starting wage. Additional information about benefits is available on the careers page of the company web site. Specific questions about benefits for full or part time status will be answered during the interview process.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Security First Bank is an Affirmative Action and Equal Opportunity Employer, Minority / Female / Disabled / Veteran / Gender Identity / Sexual Orientation.