Process Engineering Data Architect - Brightspeed

We are currently looking for a Process Engineering Data Architect with a strong background in data science to join our growing Corporate Transformation Office at Brightspeed. In this role, you will be responsible for driving Operational Excellence through optimization, design, and implementation of cross-functional processes and systems. This role requires a deep understanding of data engineering principles, as well as familiarity with data analysis and machine learning concepts. You will accelerate value creation by establishing & owning an end-to-end structured program to “audit, improve, control and drive continuous improvements” across key cross-functional customer-facing and back-end processes for maximum efficiency and effectiveness. You will lead the Process Engineering function in a hands-on manner, leveraging Six Sigma, AI / Robotic Process Automation, and other industry-leading techniques to perform business simulation of end-to-end customer journeys such as ordering, installation, activation, payment, etc. across sales and care channels. Additionally, you will review selected back-end cross functional processes that maximize customer, frontline and shareholder value. You will be responsible for ensuring team & stakeholder accountability against Operations Excellence charter, delivering end-to-end results rapidly, and creating the right level of transparency to the key stakeholders to promote collaboration and effective adoption. You will conduct comprehensive program review across all process engineering initiatives, inclusive of risk / mitigation assessment and proactive ways to continuously improve customer and shareholder value in a prioritized / targeted manner. In this position, you will prepare comprehensive reports and presentations summarizing the status of process engineering initiatives, including key milestones, achievements, and challenges. You will present findings to senior leadership and stakeholders, actionable insights, and recommendations for improvement. 

As a Process Engineering Data Architect, your duties and responsibilities will include: 

• Design, develop, and maintain scalable data pipelines and ETL processes to facilitate data extraction / collection, transformation, and loading / storage
• Collaborate with Transformation Office and business stakeholders to understand data requirements and provide the necessary data infrastructure
• Optimize and improve existing data architectures and processes for efficiency and performance
• Ensure data quality, integrity, and security across all data sources and storage systems
• Develop and implement data models to support analytics and machine learning applications
• Monitor and troubleshoot data workflows to ensure timely and accurate data delivery
• Stay current with emerging technologies and best practices in data engineering and data science

WHAT IT TAKES TO CATCH OUR EYE:

• 3+ years of experience in data engineering, with a preference for candidates with a background in data science
• Bachelor’s degree in computer science, Data Science, Engineering, or a related field from a top tier university; Master’s degree preferred
• Proficiency in programming languages such as Python, Java, or Scala 
• Experience with big data technologies (e.g., Hadoop, Spark) and data warehousing solutions (e.g., Snowflake, Redshift)
• Familiarity with data visualization tools (e.g., Tableau, Power BI) and statistical analysis
• Strong understanding of SQL and database management systems (e.g., MySQL, PostgreSQL)
• Knowledge of machine learning frameworks (e.g., TensorFlow, PyTorch) is a plus. 
• Excellent problem-solving skills and attention to detail
• Effective communication skills and the ability to work collaboratively in a team environment

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice