Process Improvement Project Manager - M S Benbow and Associates

Summary

This is an internal facing project management position that focuses on leading, coordinating, and managing internal process improvement and efficiency initiatives. The position requires development of process improvement ideas, documentation, and coordination with internal M S Benbow or Telecommunications employees and third-party consultants / vendors. Overall responsibilities include: project schedule development, active budget management, and administrative activities for designated projects to ensure that goals and objectives of projects are accomplished within prescribed time frame. Use of technology systems, experience with custom software development, and related tools will be integral to the success of the position.

Essential Duties and Responsibilities

This position includes the following essential duties and responsibilities which may include other assigned duties, as needed:

• Ability to manage multiple, simultaneous process improvement initiatives. Leadership skills and attributes to develop and receive abstract concepts from team members, create documentation (written narratives, process flow charts, and related instruments), and project execution frameworks.
• Oversee and lead improvement efforts relying on self-development, internal team members, and external vendors. Develop project schedules, plan, and organize meetings while managing the overall effort to full completion.
• Develop and lead pilot implementation scenarios, skillfully communicate project objectives, oversee the change management process, apply feedback, and develop plans for companywide improvement implementations.

Education / Experience

• Education: Bachelor of Science in Business Analytics, Finance or General Business is a plus.
• Experience interfacing with teams comprised of Engineers, Designers, Technical Staff and Contractors.
• Prior experience directly coordinating development of internal improvement initiatives and external vendors through multi-phased projects.
• Two years of experience with process improvement initiatives or 5+ years of progressive project management experience. Lean and Six Sigma experience is a plus.
• Significant knowledge and experience with Microsoft 365 software, PowerBI, Sharepoint, Power Automate and related tools is required.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Perks

• Insurance, Health, Wellness. Medical, Dental, and Vision insurance, Flexible Spending Account (FSA), Life Insurance, Supplemental Life Insurance, Disability Insurance, Accidental Death & Dismemberment Insurance.
• Financial & Retirement. 401(k) Plan, Performance Bonus
• Family & Parenting. Flexible Hours, Family Medical Leave
• Vacation & Time Off. Paid Vacation. Paid Holidays, Bereavement Leave
• Perks & Discounts. Employee Assistance Program, Lunch & Learns
• Professional Support. Job Training, Professional Development, Tuition Assistance