Processing Specialist II at Deluxe
Charlotte, NC 28245
About the Job
This position will work with a team to enter data that supports the customer remittance segment of the business. The individual will also be expected to spend a portion of their time working with production departments completing shipping, bindery and other production tasks. Successful candidates will be working in a collaborative environment, where collectively, all team members work towards the same production and quality goals.
This position has multiple 2nd shift opportunities available.
Operate equipment like: Opex scanners, Envelope openers, PCs and other.
Identify and sort: Cash, Check and Credit Card payments. Check for items that are sorted incorrectly, and process rejects as needed.
Open, scan, process and store transactions as required by client. Determine if Optimal Character Recognition (OCR) documents can be processed. Maintains customer confidence and protects operations by keeping information confidential.
Cross-train and learn to perform other job functions within operations as needed. Supports operations and contributes to team results by performing other production or related jobs as required.
Performs direct production to assure achievement of Plant KPI results by working in areas of greatest need as assigned. Demonstrates maximum efficiency and accuracy in all work areas assigned. Documents actions by completing production, quality, and other records as required.
Basic Qualifications (BQs)
High School Diploma, GED, or equivalent work experience
Preferred Qualifications (PQs)
High School/GED.
3 years prior experience in customer service.
Additional Basic Qualifications:
Must be 18 years of age or older
Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe's wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, and payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, fraud prevention and profitability solutions, as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers.
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.
