Processor - NOVA Home Loans

Core Values

PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans in which we act on employee feedback and implement changes that will make NOVA® Home Loans a better place to work and promote a higher level of service to our clients.

Work Location: This is an in-office position at our Spectrum office in Scottsdale, AZ. Remote or hybrid work arrangements is not an option for this role.

Evolving as a Processor by having...

• High School Diploma or GED is required.
• A minimum of two (2) years of experience processing loans; preferably recent experience.
• Previous experience in a field requiring customer service preferred.
• One (1) to three (3) years' experience within the mortgage industry is preferred.

Exciting Opportunities to Grow by...

• Review loan files for completeness and accuracy.
• Verify accuracy of system input.
• Analyze file for program applicability.
• Review necessary documentation, such as income and asset documentation, credit report, verifications, appraisal report, preliminary title report, etc.
• Obtain accurate AUS findings.
• Contact borrowers to request additional documentation as needed. Call clients to review closing figures prior to submission.
• Provide status updates to loan officers, borrowers, and agents.
• Coordinate all aspects of submission to underwriting, documentation requests and satisfaction of closing/funding conditions. Coordinate closings as needed.
• Submit files in a timely manner in accordance with company standards.
• Review pre-audit HUD1 to ensure accuracy. Work with loan officer and title companies to resolve any discrepancies prior to closing.
• Prioritize workflow to ensure time sensitive files are handled in proper order.
• Assure compliance with all regulatory and governmental standards, guidelines, rules, and regulations with all regulatory authorities, federal or state ordinances and administrative regulations and statutes.

Show us your growth with...

• Knowledge of applicable federal, state, and local laws, rules, and regulations in order to ensure compliance.
• Ability to maintain high level of confidentiality regarding private, trade secret and/or proprietary information.
• Excellent attention to detail skills.
• Knowledge and understanding of computer software programs such as Microsoft Word, Excel, and Outlook as well as mortgage loan origination software.
• Effective oral and written communication skills.
• Ability to work independently and as part of a team.

Benefits Offered...

Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program

Americans with Disability Act regulations as applicable.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.