Procurement Services Coordinator - Learning Care Group, Inc.

Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what you're looking for:

• You want benefits. We support you with a minimum 50% childcare discount, immediate access to benefits, innovative health programs, 401(k) company match, and much more.
• You want balance. We offer flexible schedules that work for you, no nights or weekends, the ability to bring your children to work with you, and paid time off.
• You want opportunity. We invest in your future with ongoing training, tuition reimbursement, credential assistance, and our unique Master Teacher Program.
• You want recognition. We provide a positive, fun workplace where employees are appreciated.

The Procurement Services Coordinator plays a critical role in supporting our organization’s day-to-day procurement activities and operations. This role involves an understanding of the Procure to Pay (P2P) process, facilitating transactions, ensuring compliance, and working closely with various internal & external stakeholders.  Focuses include customer service, assortment support, supplier engagement, and purchase order processing to facilitate seamless procurement operations.

The job of Procurement Services Coordinator can be performed in the following states:  Alabama, Arizona, Arkansas, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Utah, Virginia, Wisconsin, and Wyoming.

Essential Functions:

1. Monitor and process incoming procurement requests from our field and corporate personnel.  Prioritize and re-distribute tasks based on urgency and subject matter to ensure timely fulfillment.
2. Maintain the procurement intake database and help identify any trends or issues for process improvement.
3. Gathering KPI data for monthly metrics reporting.
4. Provide exemplary customer service to all stakeholders by responding to all inquiries in a timely manner. 
5. Assist with assortment support and challenges.  Identifying back orders, substitutions, NLA’s, price changes, etc. and working collaboratively with the product assortment stakeholders.
6. Engage with eCommerce platform stakeholders on inquiries relating to the eCommerce tool including product image, description concerns, connectivity & processing issues, and order budget requests. 
7. Coordinate with suppliers on various purchase order concerns including product availability, delivery issues, lead times, etc.
8. Deliver ongoing training to the field staff and corporate personnel to optimize existing procurement tools and systems.
9. Assist Procurement Team with any ongoing projects and initiatives as needed.
10. Oversee procurement needs related to the corporate office, including but not limited to coffee program, small equipment, freight, and postage.

Minimum Job Qualifications:

• Associate or bachelor’s degree in business preferred and/or related procurement experience.
• A minimum of two years of procurement experience.
• Oracle Cloud ERP experience preferred.
• Coupa Procurement Software experience preferred.

Other Skills and Abilities Qualifications:

• Excellent customer service skills with both internal and external customers.
• Capable of working in a fast-paced environment with frequent interruptions and changing priorities.
• Effective communication skills, written, verbal and interpersonal.
• Proficient time management, organizational skills, and ability to meet established deadlines.
• Ability to work collaboratively and independently as needed.
• Skilled in Microsoft Office Suite and other procurement software tools

Learning Care Group is an equal opportunity employer and will not discriminate against an employee or applicant based on race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status or any other protected status under federal, state, or local law.