Product Analyst at Fidelity TalentSource LLC

SPS Senior Product Analyst

Position Overview:

The Senior Product Analyst works within the Fidelity Workplace Investing Agile Model as a member of the SPS Customer Solutions Chapter. Senior Product Analysts are tasked with collaborating with Product Area Leads, Initiative Leads, and Squad Leads to elicit, document, and translate high-complexity business requirements into Agile feature-level epics. They also drive the effort for developing and executing business acceptance test plans, test strategies, and implementing solutions to ensure the highest level of integrity, accuracy, and overall quality in the final product.

Key Responsibilities:

• Collaborate with product and tech leaders to establish a clear definition of problem statements, facilitate future state solutions, and act as a subject matter expert for product features and capabilities.
• Define and refine product features by conducting upfront analysis and planning, and communicate findings to leadership, associates, and business partners.
• Lead discovery for feature/epic definition with Squad Leaders and Scrum Masters to prioritize epics.
• Ensure analysis artifacts (e.g., use cases and supporting documentation) are updated and available for story execution.
• Write feature-level epics and facilitate story grooming/refinement sessions to ensure they meet the Definition of Ready.
• Lead collaboration with key business, IT, Legal, Compliance, and Risk partners to define product features and monitor trends.
• Establish stakeholder meetings to include demos of sprint deliverables and impact analysis results.
• Lead organizational readiness activities throughout the project lifecycle to proactively mitigate risks related to product delivery.
• Communicate issues and client feedback to the Squad Leader in a clear, concise, and timely manner.
• Act as a subject matter expert as needed in release planning, sprint reviews, and retrospectives for assigned initiatives and features.
• Perform end-to-end business acceptance testing and ensure the traceability of test cases.
• Assist with readiness and deployment activities for each release.

The Expertise and Skills You Bring:

• Bachelor’s degree required; CPAB/CSPO certification desirable.
• 10+ years’ experience in business analysis, strategic planning, or product ownership. People management and financial services experience is preferred, but not required.
• Demonstrated knowledge (5+ years) of business analyst techniques, such as elicitation, current/future state analysis, flow diagramming, benchmarking, business rules and risk analysis, user acceptance testing, and product documentation.
• Agile mentality; experience with Jira or similar Agile backlog management tools, Confluence, and Mural preferred.
• Strong strategic acumen with a customer-driven perspective and a data-driven approach to understanding business needs.
• Proven analytical, critical thinking, and problem-solving skills.
• Ability to lead, influence, and motivate colleagues without formal authority.
• Outstanding listening, verbal, and written communication skills.
• Capable of facilitating workshops and speaking publicly to broad audiences.
• Excellent time management and organizational skills; able to balance multiple competing priorities.
• Positive demeanor and flexibility, with the ability to adapt to the changing needs of the chapter.

The Value You Deliver:

• Initiate and lead discovery by ensuring an end-to-end focus, working across the domain on issues/opportunities that cut across teams to facilitate prioritization, resourcing, and outcomes.
• Contribute to the development of strategies to drive business growth and customer value by leveraging data and analytics from customers and competitors.
• Set goals and measure performance through established KPIs and deliver agreed-upon business, technology, and people results.
• Inspect and evaluate progress and remove impediments.
• Develop a strong analysis team that enables its members to work successfully within the SPS and WI Agile framework.

How Your Work Impacts the Organization:

Stock Plan Services (SPS) provides companies with outstanding administration for their equity compensation programs, including stock options, restricted stock, employee stock purchase, stock appreciation, and performance plans. SPS Product Development supports the business and technology work streams that deliver against approved initiatives, including new products for emerging markets and improvements to existing products.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at 

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at

Information about Fidelity investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit

Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.