Product Analyst - XPO NAT Solutions LLC

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As an Analyst, Product at RXO, you’ll support our initiatives to innovate beyond feature enhancements. You will build strong relationships with users, carriers, and customers, while partnering with internal and external resources to create an exciting and impactful user experience (UX). Join us at RXO and we’ll equip you with the very best tools to grow and develop to a level that will exceed your expectations and help you reach your career goals.

What your day-to-day will look like:

• Lead the identification, review and analysis of business and product requirements; assist in the design and development of products that address specific business needs
• Provide subject matter expertise on products supported; maintain strong communication links among business leadership, field users and IT team members; participate in the training and development of team members
• Develop feedback loops between the products and the users; continuously improve understanding of the problem by talking with the users, measuring how the product is used and evangelizing the insights to the product and engineering teams
• Gather/synthesize data to ensure requirements address the right business problems; ensure resolution with implementation
• Ensure delivery within established test criteria and assist in executing user acceptance testing (UAT); make sure that development/testing meets all product requirements
• Participate in the deployment/implementation of application solutions; support ongoing operations by responding to queries and problems
• Market, position, sell benefits and generally step beyond feature descriptions and into the world of launch plans and rollouts
  Lead strategic discussions and ideation sessions with business leaders to innovate beyond feature enhancements; serve as a partner in change management, working to ensure system adoption
• Create excitement and an end-to-end user experience that delights users, in their language, in a way that makes it easy for them to adopt, evangelize and benefit

What you’ll need to excel:

At a minimum, you’ll need:

• Bachelor's degree or equivalent related work or military experience
• 1 year of experience in business systems analysis and/or design
• Experience feeding an agile development process, i.e., as the product manager/owner
• Recent experience as a developer, technical lead, or implementation engineer
• Experience with software development processes, including discovery, design, engineering, UAT and implementation
• Demonstrated understanding of UX

It’d be great if you also have:

• Logistics experience
• A research and data-oriented approach to problem-solving
• Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

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