Product Data Analyst - Kaseya Careers
Norwalk, CT
About the Job
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
We are seeking a detail-oriented and analytical Product Data Analyst to join our Product Operations team. You will be responsible for analyzing product data, generating insights, and helping to define KPIs that guide product management decisions. This role is a critical link between data-driven insights and the product team, ensuring product strategies are backed by robust data.
ESSENTIAL RESPONSIBILITIES
- Data Analysis & Insights: Analyze product performance, user behavior, and feature adoption metrics to provide actionable insights to the product team.
- KPIs & Metrics: Work closely with Product Managers and Product Operations to define, track, and report on key performance indicators (KPIs) across the product portfolio.
- Dashboards & Reporting: Build and maintain dashboards that provide real-time insights into product performance, customer engagement, and operational efficiencies.
- Cross-functional Collaboration: Collaborate with Product Managers, Engineering, Customer Support, Sales, and Marketing teams to ensure successful product delivery and adoption.
- Data Integrity: Ensure data accuracy and consistency across various platforms and tools, identifying gaps or areas of improvement in data collection methods.
QUALIFICATIONS
- Bachelor's degree in Business, Economics, Statistics, Computer Science, or a related field. Advanced degree preferred.
- 3+ years of experience in data analysis, business intelligence, or product management roles.
- Proficiency with data analysis tools such as SQL, Excel, Power BI, or similar.
- Ability to translate complex data sets into clear and actionable insights.
- Excellent communication skills to present data and recommendations to technical and non-technical stakeholders.
- Experience working in cross-functional teams and collaborating with stakeholders at all levels of the organization.
WHY JOIN US
- Be part of a growing Product Operations team that directly impacts product strategy.
- Work in a fast-paced, collaborative environment with opportunities for professional growth.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
