Product Director (Senior Manager), Marketing Engagements & Education - Solid Tumor - Johnson and Johnson
Horsham, PA 19044
About the Job
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
This position within the Strategy & Operations team is part of the commercial organization at Janssen Biotech of Johnson & Johnson. This group is responsible for Strategic Planning, Marketing Engagement & Education & Congress Strategy across the portfolio. This role is focused on implementing the strategy, process, and people leadership for the Solid Tumor pilar of the Marketing Engagements & Education Team (MEET) which includes responsibility for speaker bureau, sponsorships and fee-for-service contracting for the Solid Tumor organization. In addition, this role will partner closely with the following teams to support that Sales and Marketing Teams: US Cross Functional Leadership Teams including Brand Marketing, Sales Training, Medical Affairs, Health Care Compliance, Legal, Quality Assurance, North America Pharma Affiliates, Alliance Management, Communications, Corporate and Outside Vendors to effectively execute key commercial activities.
Key Responsibilities:
- Reporting to and working in partnership with the Director, Marketing Engagements & Education, this individual will lead the Solid Tumor pilar of the Marketing Engagements & Education Team (MEET) including the operational excellence strategy for the following business functions: Speaker Bureau, Sponsorships and Fee-for-Service Contracting across the oncology organization.
- Responsible for shaping the MEET Solid Tumor strategy and provide people leadership for MEET Solid Tumor (Fee-for-Service Contracting, Speaker Bureau, Sponsorships) team.
- Liaison between MEET Solid Tumor team and the Solid Tumor Marketing and Sales Leadership.
- Responsibilities include budgeting, vendor management and internal/external stakeholder engagement, supporting the Director, Marketing Engagements & Education in creation/maintenance/ facilitation of MEET policies and training to ensure business partners are held accountable to policies/procedures, point of contact or internal audits and escalations for MEET initiatives.
- Accountable for partnering closely with the external contracting business planning organization to hire, performance manage and develop contracted individuals performing the sponsorship and fee-for-service contracting roles in collaboration with JJIT business partners.
- Responsible for: partnering closely with Commercial Excellence, Compliance, Legal and other JJIT Speaker Bureau Therapeutic Area Leads to collaborate cross-functionally to develop and enhance the Speaker Bureau process, policies, and systems across JJIT in conjunction with the single-source Speaker Bureau vendor.
- Operational Excellence: Accountable for delivery of key operational workstreams and execution of Solid Tumor Speaker Programs, Fee for Services contracting and Sponsorships coordination in accordance with J&J standard operating procedures. Proactively identify opportunities for innovation and operational improvement, through implementation of new policies, procedures, technology, or other resources that can evolve our current standard operating procedures for Speakers Bureau, Fee for Services contracting, Sponsorships, and life cycle management initiatives. Partner with Director, Marketing Engagements & Education and Product Director, Marketing Engagement and Education - Hematology to ensure that the standardization of processes across the portfolio.
- Project Management: Develop and manage planning timelines and action plans in collaboration with Solid Tumor cross-functional partners to ensure all deadlines and deliverables are met. Provide thorough and timely communication to internal stakeholders and external partners. Accountable for scheduling speaker training, meetings, and events coordination in conjunction with the Speaker Program Vendor(s) (communication, registration, calendar invite, and everything related to speaker programs). Effectively manage budgets, administrative tasks, tactical deployment, and external agencies to ensure optimal execution.
- Cross-functional Coordination: Accountable for collaborating across the matrix and aligning on speaker program meeting priorities with: Brand Marketing, Strategic Marketing, Thought Leader Engagement, Health Care Compliance, Legal, Sales, Sales Training, Business Analytics, Strategic Customer Group, Medical Affairs, North America Pharma Affiliates, Alliance Management, Communications, Corporate and external vendors to confirm alignment for strategy and execution, identifying barriers and executing solutions.
- Customer Experience: Responsible for identifying and implementing innovative, industry-leading practices to enable effective, consistent, and impactful customer stakeholder experiences at speaker programs and sponsorship engagements. This individual will evaluate opportunities to drive innovation and operational excellence in how the US Solid Tumor Oncology organization delivers on speaker programs and sponsorships. This individual will assess the current tools and resources used to execute key meetings, identify gaps or opportunities for improvement, and lead the evaluation of new or additional resources.
- Compliance: Responsible and Accountable for strict adherence to the legal, regulatory, compliance and procurement guidelines.
- Develop skillset in numerous marketing competencies along with leadership opportunities that help increase exposure to all areas of the business.
- Challenging the company and industry status quo to identify and develop new ideas with a future thinking mindset. This is not an exhaustive, comprehensive listing of job functions.
- May perform other duties as assigned.
- A minimum of a bachelor's degree is required. MBA or advanced degree in related field is preferred.
- A minimum of 7 years of relevant business experience, including pharmaceutical and healthcare knowledge, with a minimum 5 years' experience in Sales, Sales Training, Professional Education, Operations, Brand Marketing, Sales Management, and/or related fields. Practical knowledge of pharmaceutical marketing that includes FDA regulatory and legal environment and compliance regulations is required.
- Proven ability to understand business strategy and translate it into education solutions that support the company's goals. Must be able to fully assess needs of the brands across the portfolio in collaboration with brand leadership.
- Strong collaboration, ability to establish good working relationships across functions at all levels, identify risks and devise creative and strategic solutions.
- Must identify and proactively outline best in class professional education programs across the oncology portfolio.
- Ability to lead cross functional teams across a matrix organization.
- Demonstrated ability to lead, manage, coach, and develop by influence.
- Highly detailed and organized individual; must be capable of managing multiple large-scale events and priorities simultaneously.
- Excellent verbal, written and executive communication skills are required along with demonstrated presentation skills.
- Identify, establish, and grow relationships with third party partners whose capabilities can supplement our internal core competencies.
- Ability to travel up to 25% which may include overnights and weekend travel domestically with limited international travel.
- In person, office collaboration 3 days / week.
- Experience in Oncology.
- Experience working with sales, marketing, and training/medical education.
- Knowledge of the following internal systems: Totality, ARIBA, IMPROVE, iMedical and CentrisDirect.
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Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.