Product Manager, Archiving & Data Services (Remote) - Internet Archive

Internet Archive is looking for a mission-driven Product Manager to help ensure open access to information for a global audience. Internet Archive is a non-profit digital library, top 200 website at archive.org, and an archive of over 100 petabytes of digital information running in many self-owned and operated data centers. Internet Archive builds critical products preserving material for thousands of libraries, non-profits, cultural heritage, governments, and educational organizations worldwide, working collaboratively to advance our goal of “Universal Access to All Knowledge.” 

We are seeking a Product Manager to grow our suite of products providing web archiving, digital preservation, access and data services to research, memory, and social good organizations. This high-profile role works directly with the national and international community to provide products supporting their work on digital archiving, web services, knowledge and learning, and open scholarship. The Archiving & Data Services group includes both SaaS solutions as well as custom web and data products, community programs, and strategic initiatives supporting perpetual access to information.

Reporting to the Head of Product, the role will drive product decisions for new and existing services and work closely with engineering, program, and operations staff as well as other Product Managers. Preliminary duties will focus on product development of our web archiving, digital preservation, and collections analysis services. Other responsibilities include working with department staff on technical and strategic planning, partnership and business development, and making data-driven decisions for continuous growth and improvement of our products.

Key Responsibilities

• Lead the product development of early-stage and mature digital products for archiving, scholarly, web, and data services for an international community of libraries, cultural heritage, educational, open knowledge, and social good organizations.

• Work with the Head of Product and a diverse and distributed team of other managers and staff supporting and building digital products, including directly contributing to design, testing, development, releases, operations, and community management.

• Support current products and work closely with teams on product releases, operations, and communications.

• Conduct business analysis and product release plans and work directly with user communities to ensure the value, efficacy, and impact of our products.

• Assist in department-level strategic planning, business development, grants, and partnership building.

• Represent Internet Archive and our services in the affiliated professional communities, including travel, meetings, presentations, and outreach.

Qualification and Skills

• At least 3-5 years of demonstrated product or program management experience working directly on technology services, ideally SaaS products, for institutional users.

• Proven experience working with remote-first teams, including working directly with engineering and product staff at all levels of seniority.

• Experience in creating roadmaps, project timelines, and go-to-market strategies, conducting user discovery and engagement, and ensuring the accomplishment of both internally and externally mandated deliverables.

• Experience with open-source technology product management and knowledge of digital libraries/archives, scholarly communications, data management, and open content services, concepts, and practices is preferred.

• Demonstrated ability to succeed in a deadline-driven environment while successfully juggling many projects simultaneously.

• Experience with project management, grants, contracts, budgets and finances, and participation in multi-institutional initiatives is preferred.

• Must be a creative, entrepreneurial, self-starter able to work in a dynamic, production-oriented environment that includes a globally-distributed remote team.

• Candidates must have strong written and oral communication skills, comfort with presenting, and experience working directly with user communities and stakeholders.

• The role requires some travel to national and international events and meetings.

• Flexibility, self-reliance, a sense of humor, and being energized by ambiguity, possibilities, and problem-solving are valuable qualities.

Job Details

This is a remote-first position working in a distributed team. Candidates will need to have significant time overlap with primarily North America (and largely Pacific Time) based colleagues. Compensation will be commensurate with experience and the role is open to candidates of varying seniority with a general, but negotiable, salary range of $80,000 to $120,000. Applicants must be eligible to work in either the United States or Canada. References must be made available upon request.

Benefits & Perks

The Internet Archive is a remote first workplace and provides a comprehensive benefits package including PTO, paid holidays, and medical benefits. Depending on where you live, we also provide these additional benefits; dental, vision, health savings accounts, flex spending accounts, commuter benefits, short term disability, long term disability and retirement programs.

At the Internet Archive, we believe we do our best work when our employees bring together diverse ideas. Members of all groups under represented in the tech industry and library world are strongly encouraged to apply. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. Internet Archive is an Equal Opportunity Employer. Internet Archive complies with the Fair Chance Ordinance. Internet Archive is a 501(c)(3) non-profit library founded in 1996.