Product Manager - Connect Staffing Inc.

Connect Staffing, Inc. seeks a Digital Catering Solutions Product Manager for a long-term contract role with a top corporate employer headquartered in Atlanta, Georgia. Our client seeks a creative and driven team member passionate about improving customer food and beverage experiences. This person will develop a product catalog that includes all items used by our client's Onboard Service Product Teams including food, beverages, and assets. Hourly rate up to $71.00/hr based on experience.  Responsibilities include:

• Combine business acumen, technical skills, Agile product ownership experience, and intellectual curiosity to drive the vision and development of an industry-leading food and beverage experience for customers.
• Work off the team’s product roadmap to deliver business value, managing all aspects of developing a foundational back-end system to support the employee-to-customer user experience and design, and improve employee and customer satisfaction.
• Work across In Flight, Commercial, and IT to define a development plan, prioritize work, and support the execution of our catering transformation.
• Ensure development requests are well understood and deliverables meet business needs, all while balancing long-term flexibility and speed to market.
• Work with stakeholders to create a product catalog for Onboard Services for food, beverages, and assets 
• Plan, create, manage, and organize, the different products utilized to support customer and operational systems •
• Develop user stories to support product life cycle for several operational teams, develop a deep understanding of how these product groups are used to drive functional requirements and documentation 
• Own the development of the product roadmap and work with the IT Technical Product Owner to prioritize features for development work. 
• Understand complex business processes that involve different vendor partners and how their data integrates back to OBS to create a complete picture of the products in Onboard Services.  
• Use data analysis and problem-solving to help solve complex business problems in partnership with the Technical Product Owner.
• Participate in daily Scrum ceremonies with IT, vendors, and business counterparts to score backlog items based on potential impact, development effort, hypothesis confidence, and strategic fit 
• Work collaboratively with Enterprise Product Catalog initiatives for seamless integration and work with the MMS team to support customer and FA digital experiences 
• Define success criteria and metrics of new products/releases and perform post-implementation analysis 
• Communicate and coordinate with key stakeholders across the organization to share priorities, product roadmap, and key learnings

Qualifications:

• Build strong working relationships with coworkers, customers (internal and external), partners, and company leadership
• Bachelor's degree or 3-5 years of relevant work experience
• Should have at least 3 years of previous experience with gathering requirements from stakeholders
• Must be self-motivated, intellectually curious, and results-oriented, capable of meeting or exceeding deadlines
• Must have strong attention to detail, the ability to work autonomously, and manage multiple requests with varying timelines
• Must possess strong written and oral communication skills with the ability to demonstrate the products and product catalog with cross-functional teams
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word)
• PREFERRED QUALIFICATIONS:
  • Bachelor's degree. Preferred major in Technology, Business, Management Information Systems
  • 3-5 years of working Agile product owner experience with prior experience leading or developing others in the Agile methodology
  • Experience working in an Agile environment and has written features and user stories
  • Working knowledge of tools like Agility One (VersionOne)
  • Experience in at least one commercial or operations function such as In-Flight, Reservations, Airport Customer Service, Digital, or Sales