Product Manager - TechDigital
Houston, TX
About the Job
Mandatory Skills - Retail operation. Mix of managing Billing/ Contract renewals/ Customer Care
E nergy trading. Experience Gas or Power trading with respect to regulatory or compliance (Endur+++). Knowledgeable in AWS is important.
-Develop and execute product strategies to drive business growth, customer satisfaction, and revenue optimization in energy retail operations
- Collaborate with cross-functional teams, including IT, Sales, Marketing, and Customer Care to design and deliver products that meet customer needs
- Lead the development of new products and features, such as billing and payment solutions, contract renewal processes, and customer engagement tools
- Analyze market trends, customer feedback, and industry benchmarks to identify opportunities for product innovation and improvement
- Define and prioritize product requirements, working closely with IT teams to ensure successful implementation
- Develop business cases and ROI analyses to support product investments
Requirements:
- 8+ years of experience in product management, with a focus on energy retail operations
- Strong understanding of energy retail industry trends, regulations, and best practices
- Proven track record of developing and launching successful products, with a focus on billing, contract renewals, and customer care
- Experience of Azure DevOps
- Experience with agile product development methodologies
- Strong knowledge and ability to facilitate and lead scrum ceremonies
- Knowledge of energy industry software and systems, such as billing and customer information systems
- Certification in product management or a related field
E nergy trading. Experience Gas or Power trading with respect to regulatory or compliance (Endur+++). Knowledgeable in AWS is important.
-Develop and execute product strategies to drive business growth, customer satisfaction, and revenue optimization in energy retail operations
- Collaborate with cross-functional teams, including IT, Sales, Marketing, and Customer Care to design and deliver products that meet customer needs
- Lead the development of new products and features, such as billing and payment solutions, contract renewal processes, and customer engagement tools
- Analyze market trends, customer feedback, and industry benchmarks to identify opportunities for product innovation and improvement
- Define and prioritize product requirements, working closely with IT teams to ensure successful implementation
- Develop business cases and ROI analyses to support product investments
Requirements:
- 8+ years of experience in product management, with a focus on energy retail operations
- Strong understanding of energy retail industry trends, regulations, and best practices
- Proven track record of developing and launching successful products, with a focus on billing, contract renewals, and customer care
- Experience of Azure DevOps
- Experience with agile product development methodologies
- Strong knowledge and ability to facilitate and lead scrum ceremonies
- Knowledge of energy industry software and systems, such as billing and customer information systems
- Certification in product management or a related field
Source : TechDigital
