Product Manager - PBM at Gardner Resources Consulting
Remote, MA
About the Job
We are seeking an experienced Senior Product Manager to lead the strategic vision, development, and execution of a value stream within a new reporting product.
- As a key member of our team, you will drive innovation, lead a product team, and ensure the delivery of high-quality features that exceed customer expectations.
- You will partner deeply with the respective stakeholders across the company to understand the customers, current product landscape, operational needs, and business goals to achieve outcomes and deliver value.
- You will support team members responsible for the entire life cycle management of product lines/products, including purpose, definition, design, planning, development, prototyping and testing.
- Design thinking methodology is at the center of all you do, ensuring customer centricity is your core so that you deliver the right value to the right customer at the right time
- 5+ years Product Management experience, owning enterprise-scale products/capabilities
- 3+ years in healthcare and/or insurance
- High technology, data, and security acumen
- 5+ years experience problem solving and consulting within complex environments
- 5+ years experience facilitating cross-functional teams’ efforts
- Clear and concise oral and written communication skills and strong interpersonal skills
- 3+ years experience working in an agile environment and leading decentralized teams
- Ability to make informed decisions in a high-pressure environment
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- Ability to travel up to 4-6x per year
- Experience in Pharmacy Benefits Management
- Experience in IAM and onboarding experiences
- 1+ years of mentoring and coaching colleagues
- Bachelors Degree or Relevant Experience
- Will accept 2 years experience per 1 year college plus required years of product management experience
- This role is responsible for driving strategy, roadmaps and solutions for a new Pharmacy Benefit Management reporting product value stream to achieve outcomes and deliver value.
- It requires strong relationship management and influencing skills and the ability to partner cross-functionally with key stakeholders to deliver on commitments.
- Leads and develops product value stream strategy for the entire life cycle management of the product, including purpose, definition, design, planning, development, prototyping and testing. Applies design thinking techniques (e.g., user journeys, wire-framing, prototyping) in order to define product features; develops the roadmap based on effort sizing and overall value to the business.
- Evaluate current product state to identify opportunities through customer needs, product analysis, digital data and stakeholder conversations.
- Connect the roadmap to specific value drivers that contribute to department P&L, (e.g. opening up a new business revenue stream) and to the program vision, strategy, and roadmap
- Keep a close pulse on the voice of the customer, identify insights and propose solutions to address problems and maximize latest opportunities
