Product Manager - Telehealth - CHG Medical Staffing

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding

We are seeking an experienced and strategic Product Manager to join our Telehealth and Client Platform team. This individual will report to the VP, Product Management and play a key role in enabling our telehealth staffing capabilities. They will work closely with stakeholders and collaborate with our engineering, product, data and analytics teams to define and deliver products and capabilities that will create efficiencies and unlock Telehealth staffing business growth. The Product Manager will be responsible for defining and executing the product vision, scope, and key milestones, and maintaining stakeholder alignment.

Responsibilities:

• Define and communicate the vision, strategy, and roadmap for Telehealth related products that you own, in close collaboration with senior product, analytics, and engineering leadership
• Garner buy-in for your product vision and roadmap from peers, stakeholders and executives
• Partner closely with other Product and business teams across CHG to enable Telehealth operations and data across the organization and operating systems
• Conduct market research to identify trends and analyze competition
• Develop a deep understanding of internal and customer facing needs and business use cases
• Develop and prioritize product requirements based on customer needs, business objectives, and market trends
• Work closely with engineering, design, and other stakeholders to ensure timely and high-quality delivery of new capabilities and products that enable our Telehealth staffing business
• Define and track key performance metrics to measure product success and drive continuous improvement
• Interpret financial and analytical data to formulate a solid strategic story
• Communicate product updates and progress to internal and external stakeholders, including executive leadership
• Manage the product launch process and ensure successful adoption by users
• Act as the primary point of contact for all product-related inquiries and issues

Qualifications:

• Customer Focus - recognized as an expert in customer needs for their area of product and beyond. Able to create the best possible value in their product area
• Data Informed Decisions - uses data insights to inform product strategy and partners effectively with analytics to define the analysis we need
• Competitive Insight - possesses a deep understanding of the competitive landscape and emerging industry trends within their use case area
• Alignment & Evangelism - creates alignment across teams and a broad range of stakeholders
• Roadmap Creation & Rationale - owns and establishes near and long-term roadmaps for the area of focus, ensuring alignment with CHG's vision
• Start with Opportunity - articulates complex opportunity/problem spaces with exceptional clarity
• Delivers - champions a culture of shipping excellence and drives the team to have a consistent, reliable shipping momentum
• Communication - communicates with the team, product leadership and key stakeholders frequently and effectively
• Collaboration - is a role model for collaboration and creating alignment across teams
• Puts People First - demonstrates empathy and actively listens to customers and colleagues to understand their needs and challenges

Education and Years of Experience:

• BS preferred in a relevant field (e.g. business, engineering, computer science)
• 5+ years of experience driving strategy and execution in a product management-type role

Preferred:

• Telehealth / telemedicine technology development and/or integration experience
• Strong knowledge of software development methodologies such as Scrum or Kanban
• Experience working in a high-growth, highly matrixed environment
• Experience working with hybrid and remote teams across multiple time zones
• Experience partnering with and managing outside consultants and third-party vendors
• Experience implementing third-party tools, both on- and off-prem (SaaS)
• Experience supporting a large, distributed sales team across multiple product lines and divisions

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $81,400 -- $114,300 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.

In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

Click here to learn more about our company and culture.

CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

What makes CHG Different?