Product Owner - Companion Protect

In 2015, Companion Protect (CP) set our sights on extending and enhancing the lives of cats and dogs by offering the highest quality pet insurance programs featuring comprehensive coverage, innovative technologies, and inclusive plans for all ages and breeds. And we haven’t looked back since! 

Our vision today? Keeping pets healthy …. because pets make us happy!  

Achieving that vision wouldn’t be possible without our greatest asset: our associates. At CP, you will join an enthusiastic team that values collaboration and innovation and has a strong belief in harnessing a variety of experiences, ideas, and technology to maximize the impact we make. Are you ready to make your impact to help pets? 

As the Product Owner, you will be a vital and trusted liaison between Companion Protect’s technology division and our business channels. You will ensure our customers are able to engage with our products through a variety of channels, leaning heavily on your expertise of the customer and user experience. In this role, you will have the opportunity to collaborate with a variety of channels including our technical, marketing, QA and Agile development teams! 

What you’ll do here:  

Product Vision and Strategy: 

• Define and communicate the product vision and strategy. 

• Align product goals with business objectives and customer needs. 

• Collaborate and communicate with internal and external customers for product development, enhancements, and support activities 

• Manage backlog according to business priority features, enhancement, and bug fixes 

• Work with the Scrum Master on weekly standups and check-ins with the development team 

• Develop business requirements, use case scenarios and user workflows for our products 

• Express requirements in well-written stories, which have clear acceptance criteria 

• Participate in agile ceremonies - including grooming, planning, and prioritization 

• Collaborate cross-functionally with our Technology, Data, Marketing, Customer Care teams and other internal partners to deliver solutions that solve customer problems 

• Work with development teams to address questions/concerns during sprints; manage and control requirement changes, and verify features as they are built 

• Help coordinate UAT and functional testing 

What you’ll bring to the team:  

• 3 years in a Product-led organization, serving as a Product Owner or Business Analyst 

• 5 years’ experience working with Product-led Technology teams 

• Deep understanding of Agile Product Development methodologies 

• Experienced in identifying user and business needs, envisioning solutions, and translating those requirements to project and technology teams 

• Demonstrated ability to implement big-picture strategies through Product development 

• Demonstrated experience in building Business and Technology credibility with supporting team members and internal and external customers 

• Commitment: Dedication to the work we do and the customers we serve 

• Teamwork: Strong desire for team success 

• Resourcefulness: Creative, innovative, and effective problem-solver 

• Bonus points if you have a Bachelors or Advanced Degree, previous UX design or research experience, previous experience or knowledge of working with in the SAFe framework and previous insurance industry experience 

Where you’ll work: This is a hybrid opportunity, Tuesday through Thursday in the office. 

Why you might love working here: 

Whether you work at CP HQ or join our team remotely, we offer employee perks that go beyond your standard benefits and compensation packages. 

Our leadership team is dedicated to transparency, growth, and our purpose. We hire associates whose personal core values align with ours: Commitment, Teamwork, and Resourcefulness. You’ll find limitless growth and opportunities as we grow together. We invest in our associates because they invest their careers with us. If you're ready to utilize your skills and passion to make a significant impact in the reimagining of pet healthcare, Companion Protect might be the place for you. 

Our perks and benefits: 

• Generously subsidized company-sponsored medical, dental, and vision insurance 

• 401K with company match and immediate vesting 

• Subsidized pet insurance 

• Casual Office Attire 

• Flexible working environment 

• Competitive PTO  

• Paid Parental and Pawternity leave 

• 9 Paid company holidays per year 

• Gym reimbursement 

• Community giveback opportunities, including paid time off for philanthropic endeavors 

At Companion Protect, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. CP is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Companion Protect are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. 

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