Product Safety & Compliance Operations Coordinator - U.S. - Gorilla Commerce

The Role

Gorilla Commerce is seeking a hard-working, personable, open to learning, collaborative, and positive attitude individual. In this role you work closely with the product development team, creative team, and quality assurance team to help bring our products and brands to life and drive revenue and positive consumer reviews.   
 
This role will report directly to the US Product Safety & Compliance Senior Manager.  The individual will provide daily support for projects and team members who work to ensure that all Gorilla products are safe and compliant. The ideal candidate will have relevant experience in a business support role and/or experience working in a product focused business setting.  

What You’ll Do
The USPSC Associate will be responsible for:

• Maintaining various internal trackers:
  • Warnings & Legal Disclaimer Tracker 
  • Translation glossary and the compliance team dictionary 
  • Monthly regulatory reporting 
  • US budget tracking and reporting
• Managing Translations for product labeling and packaging: 
  • Obtain translations from our third party service
  • Communicate translations to Sourcing, Creative, and Product Development 
• Claims management and substantiation:
  • Provide testing direction on Monday.com boards for QA 
  • Finalize claim statements to ensure they are substantiated and in accordance to FTC and other federal regulations 
•  Reviewing and approving product and creative assets including:  
  • Packaging and product labeling pre-launch 
  • Exiting product and its labeling to ensure continuous compliance 
• Providing guidance for new product development and testing:
  • Determine what testing is needed or required 
  • Review lab reports and provide direction 
  • Provide product label requirements 
  • Assess warnings and other label requirements required on product and/or packaging 
  • Evaluate and approve samples with the Product Development team; provide direction if applicable 

This Associate will support in various projects including, but limited to:   

• GC Product Compliance process and standards  
  • Process development and/or improvements 
  • Liaisoning with third-party labs, product safety attorney, and human factors expert
  • Ensuring records are maintained and up to date   
• Vendor Compliance/Social Accountability processes 
• International product compliance program development 
• Compliance software/platform development and implementation 
• Conduct regular searches for new compliance regulations such as EPA PFAS, CPSC GCC/CPC electronic filing.   
• Other projects and functions as assigned by QA Leaders 

Skills & Qualifications
 

• Excellent English oral and written skills necessary 
• 2-5 years experience working in product safety, compliance, quality assurance, and product development for consumer goods, preferably hardlines.   
• Must be familiar with CPSC, FDA, California Proposition 65, and other regulatory requirements on both US Federal and US State Level.  Canada, Mexico & International a plus.   
• Strong written and verbal communication skills with a service approach 
• The ideal individual must have proven ability to achieve results in a fast-paced environment and is energized by constant change. 
• Excellent data & analytical skills and a strong detail focus 
• Exceptional organizational and time management skills; must have an ability to manage deadlines as needed. 
• Eager to learn and willing to go above and beyond 
• Problem Solver with a collaborative solution-based outcome, out of the box thinker 
• Working knowledge of PowerPoint and Word are necessary with a more advanced knowledge of Microsoft Excel 
• Ability to work in web-based, data-management, workflow, and communication platforms like Monday.com is a plus. 
• ESG and import experience a plus 
• International Travel possible 
• Bachelor’s degree a plus 

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