Product Support Sales Representative - Hawthorne Machinery Co.

Hilo, HI

About the Job

Overview

We Build Better Communities

Be Part of the Hawthorne Difference!

Hawthorne Cat is a family-owned company that has led the equipment industry for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

We are currently seeking talented individuals for our Product Support Sales Representative position!

Here is some of what you’ll do…

POSITION SUMMARY: Under the guidance of the General Manager - Product Support (Pacific Region), the Product Support Sales Representative influences sales of parts and service of Caterpillar product, Lift Trucks, Kubota, Toro, Club Car, and any other products sold and serviced by Hawthorne to assigned customers throughout the territory.

Responsibilities

ESSENTIAL FUNCTIONS:

Prospect and develop assigned accounts and provide parts and service to meet customer needs.

Develop E-commerce and other business opportunities for all assigned accounts, provide quotes and close sales.

Establish and maintain close-working relationships with customers at all levels.

Introduction of Hawthorne’s parts and service capabilities to all customers.

Make routine sales calls on customers in assigned markets and maintain a quoting process for parts and service.

Assist customers in selection of programs that will insure maximum life cycle of their equipment.

Provide coordination between customers and said departments to provide best possible service.

Maintain customer contact information, sales call reports and weekly call planners.

Develop sales goals and objectives for each market.

Perform any job that may be assigned as necessary to meet the company, department or individual goals and objectives.

Qualifications

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

Must have a high school diploma or equivalent.

Must have a valid Drivers License with a good driving record.

Must have PC skills.

Must have the ability to communicate clearly, both orally and in writing.

Must have excellent interpersonal skills.

Must have a positive attitude and be a self-starter.

Must be organized and a good planner.

Must have the ability to set and meet goals.

At least 5 years in a product support sales and service environment with experience in customer service preferred.

PHYSICAL DEMANDS:

Walking: Moves about on foot, often through uneven terrain or up and down stairs.

Handling: Seizes, helps, or works with hands.

Lifting: Raises or lowers miscellaneous paperwork.

Reaching: Extends hands and arms in any direction.

Stooping: Bends body downward and forward by bending at knees or waist.

Standing: Remains in standing position if required to perform various functions of the job.

Climbing: In and out of equipment.

Vision: Reads computer and paperwork.

Talking: Communicates by phone and in person.

Sitting: Sits at desk for extended periods.

Lifting: Lifts up to 60lbs. daily, frequent exertion.

ENVIRONMENTAL:

Noise: Works in conditions with constant or intermittent noise.

Temp/Weather: Works in an office and outdoor environment with variations of temperature and weather.

Here’s what we Offer…

Competitive Compensation
A great work environment and culture
Career growth and advancement opportunities
Training
Medical, Dental and Vision plans
Medical Video Appointments available
Health Savings Account available
Paid Time Off (PTO) Pay
401(k) Plan + Company Matching
Health and Dependent Care Flexible Spending Accounts
Life & Accident Insurance
Employee Assistance Programs
Legal Plan
Travel Assistance Plan
Wellness Programs
Referral Bonus Program
Longevity Bonus Program
Recognition Programs and much more
Hawthorne CAT discounts
Boot Reimbursement
Tuition Reimbursement
Company-Supplied Uniforms
Advanced Technical Training
Estimated Compensation: Base Salary of $28,000 annually plus commissions

Interested in joining the Hawthorne team? Check out our current available positions at:

www.hawthornecat.com/careers

ACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E-Verify.a

Source : Hawthorne Machinery Co.

Product Support Sales Representative - Hawthorne Machinery Co.

Hilo, HI

About the Job

Overview

Responsibilities

Qualifications

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