Product Support and Testing Analyst - Axelon Services Corporation
Santa Clara, CA 95054
About the Job
Job Title: Product Support and Testing Analyst (Onsite)
Location: Santa Clara, CA
Hours: 57/hr
Responsibilities:
Location: Santa Clara, CA
Hours: 57/hr
Responsibilities:
- Responsible for developing end-to-end digital operational process flow to effectively run Semiconductor R & D Lab.
- Acts as a business Analyst for R & D Lab Operations teams, supporting mainly, but not limited to, MES (Manufacturing Execution System).
- Assess the business requirement and work with BPA/End users to review/streamline the requirement to deliver business value.
- Configure MES System to meet business needs.
- Document and maintain MES Modelling process.
- Collaborates with IT portfolio managers, PM & customers to co-develop a MES roadmap and drive products and features from concept to launch in a fast-paced environment.
- Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
- Works with user-focused groups to define the self-service user experience, support, and monitoring for customers.
- Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
- Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
- Leads the product functional design process based on an intimate knowledge of the users and technology.
- Define and write/review the Functional process document (FS) in line with the BPD/BRD.
- Present the FS to Technical architect for them to complete the design
- Review and approve the technical design working with Business
- Support the functional architecture for multiple processes in a semiconductor lab.
- To Support Global business per their time zones.
- Participate in QA checkpoints during delivery to provide guidance and ensure solution aligns with original scope
- Review the UAT test case and work with business and execution team closely to complete the UAT
- Bachelor s degree and at least a year of product or project development experience
- Fluent in English Writing, Listening. Balance of technical knowledge and business acumen.
- Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively.
- Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
- Proven experience in / Functional Knowledge of an MES system, Factory Works MES would be an advantage.
- Prior working experience in semiconductor industry or semiconductor knowledge will be preferred.
- Experience of working on a MES solution and /or Semiconductor space.
- Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles
- Experience successfully driving end-to-end delivery of data and intelligence solutions, including a wide variety of mechanisms, e.g. dashboards, APIs, real time alerts, etc.
Source : Axelon Services Corporation
