Product UX/UI Designer-2 - MasterCard

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary Product UX/UI Designer-2 Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Role We are looking for multi-talented team member who can excel in one role and support in others. We need a UX Designer to work together with Product Management and the R&D team to plan and execute the design in an iterative, fast-paced development environment for a suite of cybersecurity products. All About You • Work closely with Product Management and Engineering stakeholders to identify and prioritize design that will impact the end user experience • Delivers well-documented, actionable designs in a cadence that integrates with the development team • Evangelize for the user experience throughout product, engineering, and management teams • Create documentation such as personas and journey maps that represent the users and their problems to the organization • Plan and conduct UX research user research with clients and internal stakeholders to inform the team's priorities as well as the UX design • Leverage user research and collaboration with Product and Engineering to develop design documentation such as wireframes • Develop prototypes, visual designs, and interaction specs that communicate the details of your designs throughout the organization • Contribute to the ongoing refinement of our UX Design System • Work with engineers and QA to ensure our designs are implemented in the best way imaginable • Learn new software, processes, and skills as we scale and build a world class UX Team • Strong personal project management skills including the ability to manage competing priorities and multiple concurrent projects • Integrate / accommodate the design requirements from Mastercard • Key focus areas: o User Experience with the platform for multiple personas o Buyer & User Personas (UX) o Launch communications & preparations o Sales enablement o User Scenarios development o Requirements management with Product Manager o Technical enablement (operations, support, sales) o Competitive landscape assessment and reports o Product innovation & experience management Qualifications • Experience as a UX designer for enterprise web applications with a strong command of design best practices • Leading meetings for diverse stakeholders with both technical and non-technical backgrounds • Working with modern design and prototyping tools • Experience with conducting UX Research • Proficiency in tools such as Asana, AHA, Azure DevOps • Demonstrated experience in one or more additional disciplines of UX Design such as: Information • Architecture, Visual Design, Content Strategy, or Prototyping • Knowledge of cybersecurity is preferred Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.