Production Manager - Gerber Collision & Glass
Columbia, SC
About the Job
Company: Gerber Collision & Glass
WELCOME TO GERBER COLLISION & GLASS
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
Job Description:
Production Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and managing the workflow through effective utilization of the workforce. The Production Manager plays a pivotal role in the success of the customer’s experience by ensuring the quality in the repair facility is maintained and delivery target dates are achieved while working in alignment with all team members in achieving the repair facilities KPIs.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan
Plan daily production schedule to maximize efficiency and maintain cycle time goals
Run production meeting to communicate priorities to staff
Perform in-process quality control checks to ensure company standards are met
Immediately identify and address any quality issues or production delays
Perform final quality inspection prior to delivery of the vehicle to customer
Other duties may be assigned
The Production Manager ensures that the customers’ vehicles are repaired on time, exceeding Gerber Collision’s quality expectations and the customers’ needs.
Education and/or Experience Required
High School Diploma or equivalent
Proven experience in a collision repair environment or similar role
3 years experience
Required Skills/Abilities
Self Motivated and decision making skills
Effectively operate in a fast-paced environment, demonstrating multi-tasking ability while working under pressure
Time Management Skills - Must be able to meet deadlines
Give Direction in a team environment
Ability to interpret work scope from vehicle estimates or work orders
Customer Service Oriented and strong organizational skills
Comprehensive knowledge of vehicle repair practices
Communicate effectively, both verbally and in writing
Strong attention to detail and a high degree of accuracy
The Production Manager is committed to being a dedicated Brand Ambassador of Gerber Collision at all times.
Other Requirements
Valid Driver’s License
Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials
I-Car Registered (working towards Gold Class certification)
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
- Up to 80 hours of Paid Time Off annually
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.