Production Supervisor - Bilingual - Overture Promotions
Waukegan, IL 60085
About the Job
Who We Are: Overture Promotions is an award-winning promotional product agency; we design and produce swag for events, new hire kits, brand activations, company stores and much more. Unlike most, we have a unique ability to offer end-to-end services under one roof. In-house services include graphic design, web development, onsite screen printing and embroidery, 240,000 SF of warehouse space, pick-pack, and kit assembly. We’re a minority-owned business that’s woman-led. We work with companies of all sizes, including many of the world’s most recognizable brands.
Summary: As a Production Supervisor, you will be responsible for managing the production processes within the Screen-Printing and Production Receiving departments. Your primary focus will be ensuring operational efficiency, overseeing staff, and maintaining the equipment and facilities. This role requires on-site presence 5 days a week at our headquarters.
Duties and Responsibilities:
- Supervise staff to ensure smooth production of goods, organizing and monitoring workflow
- Achieve manufacturing objectives by setting clear job expectations, planning, and appraising job results, coaching, addressing employee performance, and enforcing company policies and procedures
- Train and mentor employees through one-on-one sessions to support their development
- Maintain workflow by continuously monitoring and improving processes, setting processing variables, observing control points and equipment, and coordinating resources across departments
- Complete production plans by scheduling personnel, prioritizing tasks, monitoring progress, resolving issues, and reporting on production outcomes
- Uphold quality standards by implementing and enforcing production guidelines
- Ensure equipment is operational by scheduling repairs and evaluating new techniques and equipment
- Provide critical production information by compiling and analyzing performance data and responding to inquiries
- Develop and update systems and procedures by analyzing operational practices, record-keeping, and resource needs, and implementing necessary changes
- Maintain a safe and clean work environment by educating staff on safety protocols and ensuring compliance with company policies
- Resolve personnel issues by analyzing data, investigating concerns, identifying solutions, and recommending appropriate actions
- Oversee the operations of both the Screen-Printing and Production Receiving departments
- Must be bilingual in both English and Spanish
- Strong time and process management skills
- Expertise in process improvement and efficiency
- Knowledge of quality control and safety standards
- Effective team management and coaching abilities
- Strong decision-making and production planning skills
- Keen attention to detail
- Excellent communication skills
- High school diploma
- 2-3 years of relevant experience in a manufacturing environment
- Prior supervisory experience
- Complete insurance coverage – Medical, dental, vision, life insurance, flex spending accounts and disability plans with Company contributions
- Pet insurance and bring your dog to work days
- Corporate partnerships with Life Time Fitness, Bears Fit, Skechers and Tickets at Work
- Paid time off (vacation, sick and personal days as well as yearly floating holiday)
- 401(k) eligibility day one of employment, with a Company match after the first year of employment
- Paid maternity and paternity leave based on years of service
- Relaxed dress code
- Overture family fun – Summer BBQs, volunteer engagement groups (Culture Crew, Green Team, Safety Team, Diversity and Inclusion Advisory Council), employee vegetable garden, contests, potlucks and cookoffs
- Employee referral bonus
*Relocation assistance is not available*
Powered by JazzHR