Production Support Coordinator | Jr. Loan Processor - Impac Mortgage Corp.
Newport Beach, CA 92660
About the Job
JOB SUMMARY
The Production Support Coordinator is responsible for reviewing loan file data and documentation to meet minimum loan submission requirements for multiple lender loan submissions. Track and submit disclosures in a timely manner and ensure the file is documented accordingly in our Loan Origination System (LOS). Assist Processors to request and obtain required loan documentation from consumers and order third-party services necessary to manage the processing pipeline.
ESSENTIAL RESPONSIBILITIES
EXPERIENCE REQUIREMENTS
EDUCATION AND CERTIFICATION REQUIREMENTS
The Production Support Coordinator is responsible for reviewing loan file data and documentation to meet minimum loan submission requirements for multiple lender loan submissions. Track and submit disclosures in a timely manner and ensure the file is documented accordingly in our Loan Origination System (LOS). Assist Processors to request and obtain required loan documentation from consumers and order third-party services necessary to manage the processing pipeline.
ESSENTIAL RESPONSIBILITIES
- Review loan files for complete loan application (URLA) data input and completed lender specific forms and minimum submission documentation uploaded to the file
- Communicate with Loan Officer’s (LO’s) to collect missing data/documents and resolve discrepancies or errors in the loan file
- Register loan files with requested lender in the Lenders Portal
- Track Lender Portals and email notifications for initial disclosures sent
- Download initial disclosures from Lender Portal and upload to LOS.
- Update required data points in LOS to track progress of the file
- Track disclosures e-sign and document the file accordingly
- Lock loan with Lender and update the LOS with Lock information/documentation
- Order Title Package
- Contact the borrower for payment card information for any required third-party services such as appraisals
- Track vendor status (e.g. appraisal) and communicate any issues with LO and Loan Processor
- Assist Processor with various tasks necessary to manage the processing pipeline
- Ensure any borrower or third-party documentation requested by Processor are received and sufficiently/accurately completed
- Upload and organize loan file documentation in LOS
- Act as a role model of the company’s values, always acting in an ethical and professional manner
- Provide feedback to Ops and Sales management on file quality and solutions for process improvement
- Crosstrain on other operational duties as back up when needed
EXPERIENCE REQUIREMENTS
- 1 years mortgage experience preferred
- Experience with Encompass LOS preferred
- Strong communication, organizational and time management skills
- Ability to troubleshoot and problem solve efficiently while considering time constraints
EDUCATION AND CERTIFICATION REQUIREMENTS
- College Degree or equivalent work experience preferred
Powered by JazzHR
Source : Impac Mortgage Corp.
