Professional Assistant - Care Team and Mental Health Case Manager - SUNY Suffolk County Community College

SCCC REFERENCE #: 24-57



DATE: October 4, 2024


TITLE: Professional Assistant - Care Team and Mental Health Case Manager



CAMPUS: Ammerman Campus in Selden



TYPE OF APPOINTMENT: Full Time



RANK: Faculty



POSITION DESCRIPTION:

Announcement is hereby made for a term full-time, 12-month, Professional Assistant position on the CARE Team & Mental Health & Wellness Services Program located on the Ammerman Campus in Selden. Suffolk County Community College is an open admissions institution committed to serving a diverse student population in a variety of degree and career programs.





The Professional Assistant will serve as a case manager for the CARE team and Mental Health and Wellness Services. The individual provides goal-oriented, strengths-based assessment, intervention, and coordination of services to students experiencing challenges. The goal is to help students overcome barriers to success and enhance their overall well-being. The Professional Assistant plays a crucial role in referring, participating in, and delivering interventions through the institution’s CARE Team and Mental Health & Wellness Services. They are responsible for responding to students and ensuring they are connected with appropriate resources. The position will report to the College Director for Mental Health and Wellness Services.





The ideal candidate will have effective & creative problem-solving skills, conflict resolution skills, organizational skills, communication and interpersonal skills and the ability to work independently with latitude for judgement. The ideal candidate will also have a demonstrated commitment to working with diverse populations & the ability to prioritize multiple competing tasks.





Job Responsibilities:




+ Schedule appointments with referred students and manage their cases.



+ Conduct holistic non-clinical intake assessments.



+ Develop action plans, make referrals, and provide ongoing support including follow-up appointments.



+ Connect students with necessary resources both on and off-campus.



+ Collaborate with staff, resources, and the CARE Team.



+ Maintain and update a referral resource database.



+ Document case notes in electronic records.



+ Participate in CARE team discussions and contribute assessments using case notes and new referrals.



+ Refer students to the Team as required and implement Team recommended interventions.



+ Create marketing, awareness, and educational campaigns promoting CARE and mental health services.



+ Develop and deliver presentations tailored to specific stakeholders.



+ Coordinate with institutional offices, ensuring effective integration of messaging.



+ Complete special projects and other duties as assigned.



+ Participate in assessment efforts related to case management effectiveness.



+ Participate in trainings.






MINIMUM QUALIFICATIONS:

Required




+ Bachelor’s degree in psychology, social work, counseling, or other mental health and wellness related field



+ One (1) year of experience providing support to individuals in crisis






Preferred




+ Experience in the higher education environment



+ Working knowledge of mental health, student development, Behavioral Intervention Team (BIT) best practices, higher education law, FERPA, and electronic record-keeping systems









HIRING SALARY:

This is a Unit III position covered under the Faculty Association of Suffolk County Community College collective bargaining agreement with the College.





NON-DISCRIMINATION NOTICE:



Suffolk County Community College does not discriminate on the basis of race, color, religion, creed, sex, age, marital status, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, equal pay compensation-sex, national origin, military or veteran status, domestic violence victim status, criminal conviction or disability in its admissions, programs and activities, or employment. This applies to all employees, students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting either of the Civil Rights Compliance Officers/Coordinators listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.





The following persons have been designated to handle inquiries regarding the College's non-discrimination polices:


Civil Rights Compliance Officers

Christina Vargas

Chief Diversity Officer/Title IX Coordinator

Ammerman Campus, NFL Bldg., Suite 230

533 College Road, Selden, New York 11784-2899

vargasc@sunysuffolk.edu

(631) 451-4950


or


Dionne Walker-Belgrave

Affirmative Action Officer/Deputy Title IX Coordinator

Ammerman Campus, NFL Bldg., Suite 230

533 College Road, Selden, New York 11784-2899

walkerd@sunysuffolk.edu

(631) 451-4051


In an emergency, contact Public Safety to make a report 24 hours a day/7 days a week by calling (631) 451-4242 or dialing 311 from any College phone.






Inquiries or complaints concerning alleged civil rights violations in the College’s education admissions, programs and activities may also be directed to:


Office for Civil Rights (OCR) – Enforcement Office

U.S. Department of Education

32 Old Slip, 26th Floor

New York, NY 10005-2500

Telephone: (646) 428-3800

Fax: (646) 428-3843

TDD: (877) 521-2172

Email: OCR.NewYork@ed.gov

Also see: https://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm






Inquiries or complaints concerning discrimination in employment practices may also be directed to:


NYS Division of Human Rights

Long Island (Suffolk)

New York State Office Building

250 Veterans Memorial Highway, Suite 2B-49

Hauppauge, NY 11788

Telephone: (631) 952-6434

TDD: (718) 741-8300

Email: InfoLongIsland@dhr.ny.gov

Also see: https://dhr.ny.gov/how-file-complaint






U.S. Equal Employment Opportunity Commission (EEOC)

New York District Office

33 Whitehall Street, 5th Floor

New York, NY 10004

Telephone: (800) 669-4000

Fax: (212) 336-3790

TTY: (800) 669-6820

ASL Video Phone: (844) 234-5122

Also see: https://www.eeoc.gov/field/newyork/charge.cfm






Suffolk County Community College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal opportunity and non-discrimination in employment, education, access to services, programs, and activities, including career and technical education opportunities.


A copy of the postsecondary career and technical education courses offered by the College is available and may be obtained on our website at: www.sunysuffolk.edu/explore-academics/college-catalog or by calling the Office of Admissions at 631-451-4000 to request a mailing.