Professional Services Contract Manager - Infrastructure Project Administration Bureau - SFPUC (0932) (152014) - City and County of San Francisco

About:

• Application Opening: Friday, November 1, 2024
• Application Filing Deadline: Friday, November 8, 2024, at 11:59 PM (PST)
• Starting Salary (Range A): $161,616 to $206,206 Annually
• Recruitment ID: PBT-0932-152014 / RTF0152013-01108243

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

WHO ARE WE? 
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.gov.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. 

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.gov/about-us/careers-sfpuc.

About the Contract Administration Group
The Contract Administration group within the Infrastructure Project Administration Bureau is responsible for procurement and execution of contracts. Within the Contract Administration group is a team of approximately 25 professionals responsible for development and adherence to procedures in procuring professional consulting services and construction contracts, including emergency, MOU/MOAs, grants, government to government, and integrated project delivery contracts. This work includes preparation of Request for Qualifications (RFQ), Request for Proposals (RFPs), and Request for Bids (RFB); management of RFPs, RFQs, RFBs; selection and approval of contractors, including recommendation to award the contracts, and related contract execution.

About the Position
Under general direction of the Director and Deputy Director of the Contract Administration Bureau, the Professional Services Contract Manager serves as a senior manager with complex responsibilities managing all aspects of professional consulting services procurement activities related to SFPUC enterprises.  This includes over $10 billion dollars of capital programs such as Water Enterprise Improvement Program, Sewer System Improvement Program, Hetch Hetchy Improvement Program, and the many non-capital professional consultant resource needs such as training consultants, information technology consultants, financial services consultants, human resources recruitment services, and communication consultants. 

The Professional Services Contract Manager is responsible for analyzing current professional contract administrative procedures and strategically planning, guiding, and implementing streamlined business processes for professional consulting services.  These include but are not limited to, Civil Service Commission MOU/MOAs, grants, power purchase agreements and other power enterprise support services. This position advises and collaborates on preparation and development of RFP and other solicitation documents. 

This position oversees staff who perform a full range of contract administration work: from submittal of requests for solicitation, through development of a solicitation, pre-advertisement review and approval procedures, submittal of proposals, evaluation phases with internal project management staff, technical panel, and other internal and external approving departments.  This position works closely with the City Attorney's office and project teams to resolve protests and related contract issues. The Professional Services Contract Manager will also review and approve insurance certificates, assist with drafting and reviewing Commission agenda items, manage contract execution processes; help lead professional procurement related administrative code changes; assist in the new procurement, development, and implementation of SFPUC's on-line procurement system as it relates to professional services solicitations. 

This position will manage a large professional team and will prepare and review a wide variety of detailed technical and administrative memorandums, reports and records related to professional services contract matters and required approvals.  This role will also work with project teams to develop contracting strategies.

The essential functions of this position include, but are not limited to: 

• Develops, implements, and maintains professional services contract procedures, administrative monitoring practices and controls in order to obtain smooth and effective operation of all SFPUC professional services contract procurement activities.
• Coordinates and manages procurement work activities with multiple internal bureaus (Project Management, Engineering, Project Controls, Construction Management, Labor Relations, etc.) and external stakeholders (Contract Monitoring Division, City Attorney's office, Office of Labor Standard and Enforcement, etc.) to manage work, prevent delays in required actions and improve programs or services. 
• Leads the Capital Program professional services contract strategy development and implementation of professional services contracting strategies within the SFPUC, which includes assisting in the identification, development and implementation of departmental procurement goals, objectives, policies, and priorities related to Capital Programs and other Enterprise and Division contracts.
• Leads the determination of professional services contract procurement resource allocation and managing resources to meet Capital Program and Enterprise and Division contract demands.     
• Manages and leads the development and implementation of all professional services formal, emergency, informal, MOU/MOA, and grant contracts.
• Manages and oversees all professional services contract advertisements, required City, State, and Federal advertisement notification rules and associated rules for State bond funding, pre-proposal meetings, protests, timely and efficient responses to consultant RFP questions with Project Management Bureau, consultant insurance review and approval, Commission professional contract agenda item review and approval.  
• Assists with and advises on Commission workflow approval and Board of Supervisor of professional services contract packages and other documentation.
• Works closely with City Attorney staff to prepare responses to protests and requests for information on various professional services contracts and programs; investigates complaints referred by city officials and outside agencies and reports findings and proposed course of action to resolve such complaints.
• Develops and makes presentation to the public, including other agencies, vendor associations, unions, stakeholder meetings and community groups regarding SFPUC contract strategies, vendor and outreach opportunities, policies, forms and templates, reports, methods and procedures and related professional services contracting matters.

The Professional Services Contract Manager (0932 Manager IV) is required to perform other related duties as assigned.

Minimum Qualifications
Education: Possession of a baccalaureate degree from an accredited college or university; AND
Experience: Five (5) years of full-time professional experience in administering professional services contracts, three (3) years of which must include experience supervising professionals engaged in contracting and procurement.

Substitution: Additional qualifying experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Note: One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) 

Applicants must meet the minimum qualifications requirement by the final filing date unless otherwise noted.

Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Experience navigating professional consulting services administrative procedures and procurement processes in a local government agency.
• Experience developing and implementing streamlined processes and procedures for professional consulting services preparation and solicitation in a large organization.
• Experience leading the development and implementation of capital programs professional services contracting strategies.
• Proven leadership and management ability in directing diverse contract administration teams.
• Demonstrated strong oral and written communication skills including presentation to a diverse group of audiences including the Commission, staff, stakeholders, and the public.

Verification of Experience and/or Education:
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at How to Verify Education Requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. 

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): (Weight: Qualifying) Candidates will be required to complete a MQSQ as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Examination (Weight:100%): Candidates who meet the minimum qualifications will be sent a Supplemental Questionnaire Examination via electronic mail after the closing of the application filing period. The Supplemental Questionnaire Examination is designed to measure the knowledge, skills and/or abilities in job-related areas required for the position which may include but are not limited to: the ability to supervise and manage a group of employees in administering complex professional services contract procurements; analytical skills, including the ability to conduct analysis and facilitate resolution of contract disputes; the ability to understand professional services contract vehicle approaches, concepts and complex legal and financial documents; the ability to demonstrate leadership and organizational skills including planning, organizing and directing dynamic and sensitive activities in a fast-paced environment; and the ability to prepare well-organized and accurate documents such as reports, memos, and other correspondences.

Applicants will be given a deadline to return the Supplemental Questionnaire Examination. Those who do not respond by the established deadline will not be eligible to continue in the examination process and will not be added to eligibility list resulting from this process. All applicants’ responses to the Supplemental Questionnaire Examination are subject to verification.

A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process and be placed on the eligible list. Candidates will be placed on the eligible list in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

The department may administer additional position-specific selection procedures, such as oral interviews, to make final hiring decisions.

NOTE:  Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Director.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List. 

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at here.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply: Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.
• Select the “Apply Now” button and follow instructions on the screen
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, @careers.sf.gov and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All your information will be kept confidential according to EEO guidelines.
Recruitment Analyst Information:

If you have any questions regarding this recruitment or application process, please contact the analyst, Vivian Yeung via email at VYeung@sfwater.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.