DutiesSpecific duties include: - Reviews and tracks projects initiated and supported by the Office of the Under Secretary for Benefits. Provides recommendations, with supervision including those confidential and labor sensitive, for the Office of the Under Secretary for Benefits and VBA's Lines of business, program officials and supervisors, to include assessing organizational, program and employee performance and adjusting metrics to changing situations, and in implementing innovative solutions to create organizational improvements at an enterprise-level.
- Develop multiple recommendations for programmatic improvements in workforce operations to promote efficiency, cost-saving deliverable quality and scope management for VBA's program officials and leadership.
- Creates, edits, and prepares reports, evaluated information, budgetary proposals, workload statistics and recommends and similar products necessary for effective direction of program operations in response to external stakeholders' requests.
- Leads the facilitation of discussions, meetings, conferences, and conference calls with management and program officials and employees. Attends briefings and meetings as required to include meetings with project teams focused on sensitive topics, including labor practices and negotiations. Provides after action and follow up as needed.
- Prepares and reviews responses for VBA leadership review and approval. Ensures proposed responses are timely, clearly address the issue(s), and are consistent with existing VBA policy and federal statutes impacting the Department's ability to efficiently carry out agency goals and programs.
- Participates in all phases of organizational and management matters concerning activities of OSSI. Develops and recommends effective and efficient internal management controls and administrative practices for OSSI.
- Reviews, analyzes, and tracks projects initiated and supported by the OSSI involving VBA. Identifies, tracks, and summarizes recommendations and reports having a direct impact on agency program activities. Provides notification and updates to VBA organizational elements impacted by a project.
- Responsible for providing project updates to OSSI leadership, VBA staff, and other interested parties on a regular basis. Tracks qualitative and quantitative metrics to inform on project status and upcoming risks.
- Maintains an effective working relationship with the Business Line and Staff Office Principals, Office Directors and representatives of other departments and staff offices. Makes necessary contacts with regional offices and service organizations.
- Analyzes and evaluates, on a quantitative and qualitative basis, the effectiveness of programs or national and local labor operations in meeting established goals and objectives for both short- and long-range objectives to balance organizational change and continuity
- Perform a variety of analytical methodologies to determine the quality of work transactions, business processes and delivery of services needed to carry out VBA programs, functions, and services.
- Performs quality management analysis activities that are designed to improve the quality of processes, work products, customer service, and/or other business procedures.
- Assists with the review of program and administrative issues/problems and advises on the actions to be taken to close items and communicate completion.
- Propose, design, conducts, analyze, and publish comprehensive management studies. Analyzes program areas, evaluates employee and national effectiveness, and determines compliance with Department procedures, workload standards and regulations.
- Reviews and analyzes material originating outside the Department and OSSI and briefs the OSSI leadership staff on any matters requiring attention.
- Develops procedures and systems for establishing, operating, and assessing the effectiveness of internal processes and functions.
- Reviews results and prepares recommendations for OSSI and VBA leaders and staff regarding changes to program operations including workload management and performance standards.
- Participates in programs, work groups, and task forces to ensure that quality provisions are planned, developed, and implemented to identify, prevent, and correct unsatisfactory conditions and elements. Including controlling sensitive and confidential issues labor relation issues requiring follow-up
- Serves as a point of contact for program and administrative staff seeking data, information, and updates on projects and procedures under the purview of the OSSI.
Promotion Potential: None Work Schedule: Full time, Monday through Friday, 8am - 4:30pm Compressed/Flexible: At the discretion of the agency Telework: Yes Virtual: This is not a virtual position. Position Description/PD#: Program Analyst; 41169-A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required RequirementsConditions of Employment- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement:10/28/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees, former Federal employees applying for reinstatement, or a current federal employee applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment must meet time in grade requirements. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE: This does not apply to Non-Federal Applicants, or applicants applying for consideration under Non-Competitive Authority (i.e.... "30% or more Disability", VRA, and/or Schedule A). To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. - For a GS-13 position you must have served 52 weeks at the GS-12 level.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-13 Grade Level: Specialized Experience: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-13). Candidates must show demonstrated experience and comprehensive knowledge coordinating, managing, and facilitating activities of assigned audits and reviews to include serving as the representative on behalf of the organization at entrance, interim, exit and other face-to-face meetings. Examples include, but are not limited to: - Experience using data software platforms to manage, analyze, and disseminate information to evaluate processes and recommend new approaches, techniques, policies, or priorities. Must have a track record on meeting facilitation, artifact development, and knowledge management.
- Experience using project management methodologies to design and implement tools, analyses, and deliverables designed to support evidence-based decision making and operations. Must be able to provide oversight of initiatives and projects relating to any facet of VA operations, track milestones and risks, and recommend appropriate actions to improve processes.
- Demonstrated track record on leading organizational initiatives and developing relevant and innovative tools and technologies used in program analysis, data management, and operational optimization.
- Experience managing data calls for technical and substantive compliance with management and department policies, including reviewing for grammar, punctuation, and content, while meeting deadline expectations.
- Strong background on strategic communication, planning advice and consultation to higher level management and agency officials. Must have experience acting as strategic advisor and/or liaison between different stakeholders.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is sedentary. Some work may require walking and standing in conjunction with attending meetings and conferences. Work may require carrying light items such as papers, books, or small parts. The work does not require any special physical effort. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. EducationThis job does not have an education qualification requirement. Additional informationVA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Click here for more information about ICTAP and CTAP eligibility.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
|