Program Assistant - ELC - Our Saviour's Community Services

The English Learning Center (ELC) is a program of Our Saviour’s Community Services and a part of the Minneapolis Public Schools Adult Basic Education Consortium. We are a free community-based school for adult English language learners, serving roughly 800 students each year. Find us at https://oscs-mn.org/english-learning-center/. 

Our Saviour’s Community Services (OSCS) also provides dignified shelter and housing for single adults. OSCS takes its name from Our Saviour’s Lutheran Church, which founded our programs in the early 1980s. In 2004, we became a legally and financially independent nonprofit. We are not a religious organization. Find more about OSCS at http://oscs-mn.org/.

We offer employees the ability to make a meaningful contribution to the community. We provide excellent benefits to full-time and part-time (20 hours) employees, including generous paid time off and sick time along with paid parental leave; paid holidays; medical, dental, and vision coverage; employer contributions toward premiums; employer-paid short- and long-term disability and life insurance; professional development opportunities; voluntary benefit options including HSA; and participation in a 401(k)-retirement plan.

This Role

The Program Assistant onboards and remains connected to students to help ensure they can achieve their learning goals while being seen, supported, and understood. 

This position is part-time, non-exempt, regularly scheduled at 12-16 hours per week from 9:30 am to 12:30 pm or 5:30 pm to 8:30 pm Monday through Thursday. This role reports to the Program Director with the support of the senior program Assistant.

Primary Duties and Responsibilities

• Register, assess, enroll and orient new students.
• Maintain accurate and up-to-date attendance, assessment and student database records.
• Provide ongoing student support, addressing needs as they arise, ensuring they are attending classes and following up with those who are not.
• Administer standardized tests.
• Substitute teach as needed.
• Work on site, performing front desk services for the school.
• Collaborate and assist with ELC and OSCS staff on school-wide or organization-wide issues, projects, and day-to-day needs.
• Participate in trainings, meetings, and conferences related to adult basic education, volunteer training, immigrant and refugee issues, community needs, teaching, curriculum development, and equity.
• Actively participate in building a culture of belonging within OSCS.
• Other projects and duties as assigned.

Required Skills and Abilities

• Ability to take the initiative, follow instructions, communicate clearly, work well independently and with others, be detail-oriented, and manage time wisely.
• Demonstrated cultural fluency and commitment to diversity, equity, justice, and inclusion.
• Knowledge and ability to use standard office equipment and programs
• Ability to work at a desk and in front of a computer, use keyboard and mouse, and perform repetitive motions such as typing, sorting, pinching, and other office routines.
• Ability to perform physical duties such as talking and visual acuity to determine accuracy, neatness, and thoroughness of work assigned and the safety of workplace surroundings.

Experience and Qualification Requirements:

• Customer service, office or school experience preferred
• Bilingual required, multi-lingual a plus

Job Type: Part-time, non-exempt

Pay Rate: $20 hourly

Diversity, Equity & Inclusion

OSCS is committed to providing a supportive, inclusive work environment. We are an EEO/AA employer and will not discriminate against any applicant or employee because of race, color, creed, religion, ancestry, national origin, gender identity, sexual orientation, disability, age, marital status, or status concerning public assistance. We acknowledge that experience is gained through various settings and valuable experience in addition to formal education and work history.

Additional Information:

Disclaimer. This job description only summarizes the typical job functions, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties of this position. The organization has the sole discretion to amend this job description at any time.

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