Program Assistant II - Utah State University

Overview:

The ideal candidate for this role will join the Technical Design and Technical Education Department (TDTE) at the USU Blanding Campus. The position, titled "Program Assistant II," will primarily support technical education programs including Trucking, Heavy Equipment, Building Construction, Drafting and Design, Welding, non-credit training, and other associated functions. 

 

Responsibilities encompass a spectrum of advanced office support tasks, such as managing phone calls, welcoming visitors/students, addressing inquiries, and handling clerical duties including data entry, spreadsheet management, and word processing. Additionally, there may be involvement in providing technical support for program-specific training simulators, grant support and aiding in agency relations and reporting. Precise completion of paperwork and filing, both electronically and manually, is vital with minimal errors. Strong organizational abilities are crucial for effective file management across diverse programs. Comfort in communication via phone and email, along with proficient verbal and written skills, is essential. 

 

Proficiency in Microsoft Suite, encompassing Database, Excel, Word, PowerPoint, and Outlook, or similar software, is expected. Occasional participation in campus activities or meetings related to the TDTE mission outside regular office hours may be necessary. The role may also involve creating charts and other assigned duties as needed.

Responsibilities:

• Provides support to administrators, faculty, academic, and/or research staff. 
• Performs office management duties, including scheduling, filing, preparing paperwork, ordering supplies, and/or managing inventories. 
• Positively represent the department/program with students, staff, faculty, and the community. 
• Seeks ways to improve the efficiency of services and develops processes to streamline procedures. 
• Maintains and creates website content. 
• Writes, edits, and coordinates the development of promotional materials, educational materials, training manuals, newsletters, and/or brochures. 
• Advises students, customers, or members of the general public about program-specific requirements, regulations, services, etc. 
• Coordinates program/department activities including conferences and events. 
• Recruit students to program process and manage review applications. 
• Trains and guides student and/or part-time employees. 
• Provides training, instruction, and/or consultation to students, faculty, and/or staff in the use of specialized services. 
• Serves as the liaison between administration, faculty, students participating in the program, and/or community members who serve as mentors. 
• Provides support in program compliance activities. 
• Assists in preparing monthly budget reports. 
• Performs miscellaneous job-related duties as assigned.

Qualifications:

Minimum Qualifications:

• Two years of experience or an associate degree/technical training is required.  
• Driver License in good standing to perform essential job responsibilities, such as driving university vehicles and transporting materials

Required Documents:

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV"
2. Name and contact information for 3 professional references to be entered into Candidate Profile

**Document size may not exceed 10 MB.**

Advertised Salary:Commensurate with experience, plus excellent benefitsADA:

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights:

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

 

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

 

*updated 04/2024

Notice of Non-discrimination:

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023