Program Associate (Aging Services) - Goddard Riverside
New York, NY 10128
About the Job
• Ensure participants gain access and opportunities to a whole range of social services, wellness education, socialization, arts and culture, and recreation activities through the programming at the Isaacs Center.
• Assist Program Coordinator with the creation and management of a monthly calendar of activities, services, and events.
• Develop and maintain relationships with community partners and consultants to bring new and innovative programming to the senior center in alignment with the goals and mission of the program.
• Develop, maintain and continually update a directory of supportive services and agencies available to residents within the local community. Lead committees with participants including Inclusivity, Hospitality, Social Action, and Program Planning Committees. Coordinate regular trips with participants to cultural sights, as well as shopping and appointments
• Support daily transportation coordination efforts from organizing, scheduling, record keeping, and occasional attendance on trips.
• Assist with outreach efforts to increase participation. Ensure timely response and follow-up to referrals made.
• Advocates for clients’ rights, entitlements, and other benefits. Develop and foster strong relationships with consultants, community partners, and government agencies.
• For participants who are hospitalized or in rehabilitation, communicate with the social worker to be informed of the care plan and participate in the discharge planning to assure appropriateness and availability of needed services are in place.
• Provide front desk coverage when needed.
• Assist with various programs as needed.
• Participate in staff meetings, interdisciplinary case conferences, supervision, training, and more.
• Work with supervisor in conjunction with the NYC Department for the Aging, New York State Office for the Aging, and Goddard Riverside to ensure that the appropriate processes for staff are in compliance with personnel policies and procedures
Qualifications & Educational Requirements:
• High School Diploma or equivalency required; Bachelor’s degree preferred
• Bilingual, English/Chinese or English/Spanish highly preferred
• Prior experience working with the elderly highly preferred
• Ability to handle confidential information with discretion
• Ability to work some flexible hours (e.g., evenings, weekends, Thanksgiving or Christmas Holiday)
• Working knowledge of community resources and service providers to older adults.
• Ability to work effectively with culturally, economically and educationally diverse populations.
• Ability to form positive interpersonal relations in dealing with a wide range of staff as well as external contacts
• Strong verbal, written and interpersonal communication skills
• Demonstrated knowledge of working with the elderly and knowledge of the process and issues of aging, including disability, mental health and abuse issues. Must be flexible in dealing with others.
• Computer literacy including ability to use Microsoft Word, Excel, and Outlook
Employee Benefits :
Medical/Dental/Vision
Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
403B Thrift Retirement Plan
12 Annual Sick Days
12 Agency Holidays
20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
Total of more than 6 weeks (a month and half) of paid time off
Goddard Riverside and Isaacs Center are equal opportunity employers and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job