Program Coordinator, Arches Program - Good Shepherd Services

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success.  At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference! 

For Full Time Employees Benefits/Perks:

• Tuition Assistance Program
• Generous paid time off (Including 5 Self-Care Days/Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)
• Healthcare Plans (Medical, Dental, Vision, and Pet Care)
• 403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time) 
• Candidates hired in this position will work in person but will have the flexibility to work remotely when program need allows.

Title:                  Program Coordinator, Arches Programs
Reports To:       Vice President of Justice Initiatives

Location:          692 Blake Avenue Brooklyn

Hours:               35 Hours/Week; Exempt

Salary:              $56,000 - $61,000 / Year

JOB SUMMARY: The Program Coordinator is responsible for the day-to-day operations of thee Arches Programs (East New York, Bed Stuy and Brownsville). Arches is an innovative, curriculum-based group mentoring intervention that helps young adults between the ages of 16-24 and on probation transform attitudes and behaviors that have led to criminal activity.

Major Duties:

• Supervise implementation of Arches Program consistent with contractual mandates, standards and procedures set by GSS and Department of Probation (DOP)
• Create opportunities for participants to maximize their potential through engaging programming, high expectations, and quality services
• Develop and implement processes that ensure integration of participant feedback in program planning
• Recruit, screen, hire and supervise Mentors.
• Ensure program utilization meets contractual goals
• Coordinate DOP technical assistance
• Ensure that staff participate in all required DOP meetings
• Ensure that mentoring groups maintain proper mentor/young adult ratios and fidelity to the Arches model
• Schedule weekly mentoring groups and individual one-on-one secessions with mentees
• Lead case conferences & staff meetings
• Develop on-call schedule
• Serve as liaison with DOP, having at minimum weekly contact with Probation Officers
• Complete and provide narrative and statistical reports to Good Shepherd administrative departments and public funders as needed.
• Monitor and manage program budget
• Ensure proper staff  usage of internal and external databases
• Participate in agency work groups and committees.
• Represent Good Shepherd Services at relevant external meetings.

Qualifications:    

• BA/BS in related field preferred.
• Prior supervisory experience
• Solid understanding of youth development principals and education.
• Experience and comfort working with court-involved young adults
• Ability to work from a strength-based, non- judgmental approach
• Solid group work skills, familiarity with cognitive-behavioral interventions, and/or evidence-based practice, preferred
• Proficiency using word processing, spreadsheet and databases
• Excellent interpersonal, organizational, oral and written communication skills.
• Must be available to work flexible, non-traditional schedule, which in addition to weekdays may include emergency on-call and weekend hours
• Sense of humor a plus

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.