Program Coordinator at FUJIFILM Holdings America Corporation

Follow Your Genki to North America's largest, state-of-the-art Life Science Manufacturing Facility & CDMO

The work we do at FDB has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people’s lives. Join FDB and help manufacture the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy and drive - what we call Genki

Join us 

We are growing our locations and are investing more than $2 billion into establishing a new large-scale manufacturing site for biopharmaceuticals in the United States to accelerate the growth of our Bio CDMO (Contract and Development Manufacturing Organization) business. This will be the largest end-to-end cell culture CDMO provider in North America.

The new site will offer end-to-end solutions to our customers looking to manufacture biopharmaceuticals in the US. In addition to drug substance manufacture, it will also provide automated fill-finish and assembly, packaging, and labeling services. The new state-of-the-art facility is located in Holly Springs, North Carolina, United States.

External US

About This Role

The Program Coordinator is accountable for supporting the delivery of customer programs through their lifecycle. This role works closely with Program Managers to provide service support in alignment with our contracted commitment to clients and our company vision/mission (strategy and compliance). In addition to supporting active programs, the Program Coordinator is responsible for supporting customer visits from both existing and potential customers. This includes working with the site Event Planner and administrative staff to ensure logistics are in place as well as organizing and polishing content. During the planning of these visits, this role works with Subject Matter Experts (SMEs) to ensure the content is up to date, while coordinating the strategic tone of the discussion, and coaching as needed ahead of the meeting. The Program Coordinator engages with all areas, embraces a holistic approach to customer services and deliveries, while ensuring that alignment with relevant stakeholders is in place.

What You’ll Do

• Engages impacted functional areas for inputs to ensure Statement of Work (SOW) elements are complete and realistic
• Ensures that program deliverable are organized and assists with tracking and following up on any actions to ensure ontime delivery.
• Assists in the development and maintenance of Master Project Plan (MPP) including accurate durations and accountabilities for all revenue¬generating milestones throughout the scope of the program
• Assists with developing and maintaining tools that ensure proper reporting of program deliverables and seeks to improve these tools through stakeholder feedback and application of innovative solutions
• Actively participates in all Program Management department meetings
• Coordinates content generation for site visits under direction of Program Managers including Program Kickoffs, Quarterly Business Reviews, and other meetings needed to manage programs (Internal and Client Facing) after contract is signed
• In collaboration with the Head of Program Management, establishes a streamlined process for customer visits and content coordination
• Coordinates content and strategic tone of potential client visits under the direction of the Head of Program Management
• Maintains a repository of customer facing content, working cross functionally to ensure we have the most recent representation of the services provided
• Supports facilitation of Program Management department meetings and workshops, under direction of the Head of Program Management, when needed
• Focuses on productivity, efficiency, simplification, right first time in program delivery (e.g., meeting customer requirements, cost reduction, growing business)
• Builds and maintains collaborative working relationships with clients, internal colleagues, and stakeholders
• Solicits and responds to client and internal stakeholder feedback while demonstrating respect of others across all functions and levels
• Performs other duties, as assigned

Knowledge and Skills

• Strong verbal, written and presentation communications
• Effectively engages, facilitates, influences and motivates business and technical audiences
• Working knowledge of client drug technologies and specialties
• Ability to navigate conversations politically and professionally
• Familiar with lean six sigma concepts
• Analytical thinker who translates data into meaningful and actionable information
• Business acumen, emotional intelligence, self¬awareness {navigating politically), professional, able to influence/motivate others
• Keep current on cGMP, regulatory and quality requirements that impact FDBN manufacturing and client guidance
• Actively engaged, action-oriented, resilient, passionately neutral in leading programs and teams
• Maintains discretion and confidentiality regarding sensitive information

Basic Requirements

• Bachelor’s degree in Science, Business or related field of study with no previous experience

Preferred Requirements

• Master’s degree in science or business field with experience in Project/Program Management and Customer Relationship Management

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Will work in environment which may necessitate respiratory protection x No Yes
May work in Mechanical/Production spaces that may require hearing protection and enrollment in a hearing conservation program. x No Yes
Will work in environment operating a motor vehicle or Powered Industrial Truck. x No Yes
Ability to discern audible cues. No x Yes
Ability to inspect or perform a task with 20/20 corrected vision, visual acuity, including distinguishing color. No x Yes

Ability to ascend or descend ladders, scaffolding, ramps, etc. x No Yes
Ability to stand for prolonged periods of time. x No Yes frequency/minutes (If yes, may specify frequency/duration: up to 15, 30, 120, 240 minutes)
Ability to sit for prolonged periods of time. x No Yes frequency/minutes (If yes, may specify frequency/duration: up to 15, 30, 120, 240 minutes)
Ability to conduct activities using repetitive motions that include writs, hands and/or fingers. x No Yes
Ability to operate machinery and/or power tools. x No Yes
Ability to conduct work that includes moving objects up to X pounds. x No Yes If yes, 10 lbs. 33 lbs.
Ability to bend, push or pull, reach to retrieve materials from 18” to 60” in height, and use twisting motions. x No Yes

FDBN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify or any other protected class. If an accommodation to the application process is needed, please email 

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.