Program Coordinator - Goddard Riverside
New York, NY 10025
About the Job
Manage relationships with contractors, vendors and participants
With the Assistant Director of Systems Outcomes/Data Management oversee the Institute’s Member 365 database and Learning Management System.
Manage registration, payment, communication to participants, mailing list.
Upload and maintain learning modules, maintain public-facing member site with resources, and provide training and support to Institute staff on their use.
Assist with maintenance of Institute’s performance data to support team learning and performance goals, including evaluations, pre-post tests and surveys
Design and manage the production of training workbooks, including editing, layout and coordination with printer
Design and maintain the training workshop brochure and marketing campaigns
Initiate and develop relationships with most appropriate vendors for food, space and technology
Oversee the logistics of workshops (space, materials, food etc.)
Oversee the Institute processes, policies and systems
Respond to correspondence, email, and phone inquiries
Maintain the Options Institute files and materials
Manage expenses; track incoming revenue
Undertake special projects as needed
Qualifications/Educational Requirements
Associates or Bachelor’s degree required
2 or more years office experience
Must be expert with Microsoft Office (Word, Excel, PowerPoint and Publisher), Adobe Acrobat, SnagIt (image editing software) and have some LMS/database familiarity
Experience scheduling and tracking participants a plus
Excellent oral and written communication skills
Ability to work independently and as part of a team
Exceptional attention to detail
Occasional evening and weekend hours
Skills, Knowledge and Abilities
Strong customer service orientation
Sound judgment and discretion about protecting the privacy of participants
Ability to work independently as well as collaboratively
Ability to prioritize
Strong verbal and written communication skills
Exceptional attention to detail
Familiarity with counseling and the college access and success counseling processes a plus
Demonstrated adaptability and openness to shifting priorities, needs of stakeholders, and organizational changes
Computer Skills: To perform this job successfully, an individual should have/be:
Experience with database management
Must be proficient with Microsoft Office products (Word, Excel, PowerPoint, Pivot Tables a plus)
Experience with Google Docs, Spreadsheets a plus
Physical Requirements
Heavy computer use
Ability to bend and lift 40 lbs
Work Environment
Office
Employee Benefits :
Medical/Dental/Vision
Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
403B Thrift Retirement Plan
12 Annual Sick Days
12 Agency Holidays
20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
Total of more than 6 weeks (a month and half) of paid time off
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
