Program Director at N-iX

N-iX is a software development service company that helps businesses across the globe develop successful software products. Founded in 2002, N-iX has come a long way and increased its presence in nine countries -  Poland, Romania, Ukraine, Bulgaria, Sweden, Malta, the UK, the US, and Colombia. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.

We’re looking for a Program Director to oversee the entire organization's digital transformation projects for our customer, the world-leading organization in the Tax Service Industry. 

In this pivotal role, you will work closely with various business units to drive transformative initiatives. You will collaborate with the C-Suite to facilitate significant business growth, manage a diverse range of programs varying in scope and budget, and engage with teams across multiple locations and time zones. This position provides a high level of visibility and influence within Senior Leadership.

If you are passionate about digital innovation and have a proven track record of managing complex, large-scale programs, we want to hear from you.

About the customer:

Our customer,  is an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. 

Job Responsibilities

• Work closely with Product Management and Business Stakeholders to understand priorities and business value. Set strategic goals and objectives for programs and refine as required. 
• Establish a program release plan that outlines the product roadmap scope, dependencies, budget, and milestones dates for each product development team.
• Establish the program team structure and resource plan.  Work with project teams to ensure resources are onboarded effectively. 
• Establish modern software product development practices/tools.  
• Establish effective communication and common synchronization events across program teams to monitor program schedules and make corrections when necessary.
• Track program status and provide regular updates to leadership and executive team.
• Drive a culture of continuous improvement, focusing on the creation of business value, product quality, and time to market.
• Identify and mitigate program risks.
• Resolve issues and dependencies between program teams and other internal stakeholders.
• Work closely with Enterprise Architecture and Engineering leadership to ensure program teams adopt the architectural vision and evolve based on product development.

Qualifications and Skills

• Proven track record as a successful program director managing programs greater than $5m 
• Experience managing multiple teams with complex dependencies
• Knowledge of current program management methods.  Ideal candidates will have Project Management Professional (PMP), Program Management Professional (PgMP) or similar certifications in SAFe such as Release Train Engineer (RTE)
• Experience managing staff and budgets
• Strong problem-solving, negotiation, conflict resolution, and communication skills