Program Management Analyst - Raye IT Consulting
Washington, DC
About the Job
Raye IT Consulting, LLC is a 8a certified minority woman-owned IT consulting and technology firm. Raye IT brings over 20 years experience in delivering mission-critical programs and support for the Federal Government and large agencies. We specialize in program and project management, capital planning and IT investment portfolio management, infrastructure support and application development deployment to include IT operations and maintenance. We deliver value through technical and managerial expertise – innovation, efficient processes, executable strategies, and methodologies that generate tangible and measurable results to our clients across the Federal, Civilian and DoD sectors.
Raye IT Consulting is looking for a dynamic Program Management Analyst to join our team. You will provide professional technical support services to the Office of Chief Information Officer (OCIO) Business Process Management Office (BPMO) to identify and develop key business areas and processes that require improvement. To ensure success in this position, you should have a great understanding of different types of technology that are involved in change management, detailed knowledge of business workflows, excellent communication skills, and ability to identify and develop process strategies that meet and exceed client expectations.
Program Management Analyst responsibilities:
- Conduct a comprehensive analysis of existing business processes related to OCIO federal acquisitions, and budgeting to identify areas for improvement.
- Develop and implement business process reengineering strategies to streamline operations, increase efficiency, and reduce redundancies in OCIO federal acquisition, and budgeting.
- Create standard operating procedures (SOPs) for various aspects of OCIO federal acquisitions, and budgeting, ensuring clear and consistent guidelines are established and followed.
- Assist in policy development and documentation for OCIO federal acquisitions, and budgeting, aligning them with regulatory requirements and best practices.
- Provide training sessions and workshops to educate OCIO federal employees on the updated SOPs and policies, ensuring smooth adoption and adherence to the new processes.
- Collaborate with stakeholders to gather requirements and feedback, ensuring the developed solutions meet the specific needs and challenges faced by the OCIO.
- Conduct regular evaluations and assessments of the reengineered processes and policies, identifying opportunities for further improvement and making necessary adjustments.
- Offer expertise and guidance in change management to facilitate the successful implementation of process reengineering initiatives.
- Provide ongoing support and consulting services to address any issues or challenges related to business process reengineering, SOPs, and policy development for OCIO federal acquisitions, and budgeting.
- Generate detailed progress reports, including metrics and key performance indicators, to track the impact of the reengineering efforts and demonstrate the value added to the federal organization.
- Stay updated with industry trends, regulations, and best practices in federal acquisitions, budgeting, and human capital management, and apply relevant insights to continuously enhance the support services provided.
Required Qualifications:
- Bachelor's degree
- 2 + years of experience with IT projects
- Experience developing complex reports and dashboards (preferred)
- Strong experience in the IT and understanding of different technologies involved in change management including: different environments, networking, internet, application servers, and cybersecurity topics
- Proficient with SharePoint, Remedy, Microsoft Teams, and Microsoft Office suite of products
- Ability to obtain and maintain Public Trust security clearance
- Experience developing complex reports and dashboards using MS Power BI. (Preferred)
Professional Skills:
- Excellent verbal, graphical, interpersonal and written communication skills
- Strong analytical, problem-solving and decision-making capabilities
- Team player with the ability to work in a fast-paced environment
- Must possess strong organizational and project management skills
- Demonstrated outstanding level of professionalism in providing client support, including ability to exercise good judgment, discretion, tact, and diplomacy
- Sound business ethics, including the protection of proprietary and confidential information
- Ability to work with all levels of internal staff, as well as outside clients and vendors
- Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude
- Strong stakeholder management, including advising and influencing clients regarding process improvement initiatives, and working positively and sensitively alongside client stakeholders
Benefits at-a-glance:
- 401(k).
- 401(k) matching.
- Dental insurance.
- Disability insurance.
- Flexible spending account.
- Health insurance.
- Life insurance.
- Paid time off.
- Paid federal holidays.
Schedule:
- Monday to Friday.
Location:
Washington, D.C (Remote)
Raye IT Consulting is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Source : Raye IT Consulting