Program Management Specialist - Serco North America

Are you an organized and results-driven professional with a passion for overseeing and managing programs? Serco-NA is seeking a Program Management Specialist to join our team. In this role, you will use your program management skills to support key projects, ensuring they are executed efficiently and meet strategic objectives. Your contributions will help drive success and support mission-critical operations.

This position is contingent upon your ability to obtain/maintain a DoD Secret level Security Clearance. This position is also contingent upon an award of contract. 

In this role, you will:

• Oversee and manage program activities, ensuring all tasks are completed on time, within scope, and meet quality standards.
• Coordinate with cross-functional teams to ensure alignment on program objectives, timelines, and deliverables.
• Address difficult, but typically not complex, program challenges by applying practical knowledge and developing solutions to ensure the smooth execution of tasks.
• Work independently with general supervision, managing daily tasks and making decisions that contribute to the success of the program
• Influence others within the job area through the explanation of facts, policies, and practices, ensuring adherence to program guidelines and objectives.
• Prepare and maintain accurate program documentation, including status reports, meeting minutes, and risk assessments.
• Communicate effectively with internal and external stakeholders to provide updates, resolve issues, and ensure alignment with program goals.
• Identify potential risks to the program and propose mitigation strategies to minimize their impact on project timelines and outcomes.
• Assist in tracking program budgets and ensuring resources are allocated effectively to meet program objectives.

To be successful in this role, you will have:

• A Bachelor’s Degree in program management, business administration, or a related field with a minimum of 3 years of experience in program management or a related field, with a proven track record of overseeing successful projects or programs is required.
• Degree requirements may be adjusted based on additional related experience, highly specialized knowledge, or uniquely applicable experience.
• An active DoD Secret security clearance or the ability to obtain one is required.
• Practical knowledge of program management principles, typically obtained through education and experience, with the ability to apply best practices to the job area.
• Strong problem-solving skills, with the ability to address and resolve program-related challenges efficiently.
• Excellent communication and interpersonal skills, with the ability to influence others and explain program policies and procedures.
• Ability to work independently with general supervision, effectively managing your time and responsibilities.
• Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
• 10% travel required.

Additional Desired Experience and Skills:

• Proficiency in project management software tools such as Microsoft Project, Smartsheet, or similar platforms.
• Experience working in a government contracting environment.
• Familiarity with risk management techniques and strategies for program success.
• Ability to work collaboratively in a team environment and coordinate across departments to achieve program goals.
• Demonstrated ability to identify and implement improvements in program management processes.

If you’re ready to contribute your skills and expertise to help manage and execute successful programs, apply today to join the Serco-NA team. Your efforts will be key to ensuring project success and supporting our overall mission.

In compliance with local laws regarding pay transparency, the salary range for this role is $44,635.85 to $84,596.99; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.