Program Management Support Engineer - QuEST Global Engineering Services

Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger, and humility.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.
As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.
The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:
 

• MRO Monitoring
  • Part Shortages (collaboration with Ops Leads)
  • TAT Review
  • Loan/Exchange Support & Management
  • Commercial Support – validation MRO understanding of SILs/SBs
• SIOP (Demand Planning/Forecast)
  • Key LRUs and Details
  • Emerging Fleet Issues
  • SB/Retrofit Support
  • Regular DSI/SIOP Cadence
• Value Stream Support
  • Weekly Ops Lead tag-up
  • MRO Health Scorecard
• Business Development Support
  • Chargeable upgrades
  • Contract support letters – SBs/SILs
• Spares Support
  • Bi-weekly Overdue Call
  • Allocation decisions
• Reliability
  • Weekly Customer Project Engineer meetings
  • Weekly In-Service Customer Meetings with Service Engineering team

• Bachelor’s Degree in relevant field (Mechanical, Aerospace, Manufacturing, Engineering)
• Strong working knowledge with MS Office, specifically within Excel and Outlook
• Experience navigating SAP (expert level)
• Understanding of contracts and language
• Must be a U.S. Citizen
• Commitment to delivering on objectives and meeting targets with the ability to manage multiple tasks and projects
• Good communication skills to provide timely, appropriate and useful information to others
• Strong sense of urgency
• Take initiative and assume responsibility

• Self-motivated, disciplined, and organized
• Like to work to in a fast paced environment
• Enjoy people and dynamic teams with diverse experiences

• Remote position out of Windsor Locks, CT
• Substantial amounts of telephone and computer work.
• Heavily Regulated Industries with strict adherence to procedures.
• Flexibility to meet business deadlines by staying late or arriving early.
• Part-time 24 hour weeks
• Ability to use personal transportation to visit customer location, if needed

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.