Program Manager - Children's Urgent Care Center - PATH People Acting To Help, Inc.

ABOUT PATH INC.

PATH (People Acting to Help) Inc. is a comprehensive Community Behavioral Health and Intellectual Disability Center. We offer a wide of array of services and supports to meet the needs of our community in Northeast Philadelphia. PATH regularly achieves the highest levels of accreditation including a 5 Star Provider Rating by CBH, Philadelphia’s Managed Care Entity, and recognition and awards related to our high-quality, innovative programs and staff accomplishments and contributions.

Our Mission? To Help Individuals Achieve a More Independent and Fulfilling Life.

WHY WORK AT PATH?

A Career with Meaning

At PATH, our team members are at the heart of what we do, so we work hard to give them the best reasons to work here — and to stay here.

In addition to the satisfaction of making a real difference in people's lives, we offer:

• Competitive pay

• Annual increases

• Performance and longevity bonuses

• Comprehensive benefits package for staff and family

• Generous number of paid holidays, vacation, sick, and personal time

• No-cost pension plan

• Ongoing professional development opportunities, including licensure supervision

• Cutting-edge treatment facility, resources, and treatment modalities

• Opportunities for advancement and growth within the organization

• Eligible for the Federal Public Student Loan Forgiveness (PSLF) program

• Referral bonus for referring a friend who accepts employment

JOB SUMMARY:

The Program Manager oversees the daily operations of PATH’s BH Children’s Urgent Care Center which operates Monday through Friday from 11:00 a.m. - 7:30 p.m. for children and youth in Philadelphia. Hours for the center may be adjusted based on need or other circumstances. Psychiatric services are provided via tele-psychiatry.

QUALIFICATIONS:

• At minimum, must have a Master’s degree in the human services field from an accredited college or university.
• At minimum, 2 years verified, paid, post-master’s therapy experience with children/youth and training and experience in family therapy.
• Supervisory experience.
• LCSW, LSW, LPC, LMFT or Licensed Psychologist strongly preferred.
• Must be able to use an Electronic Health Record.
• Must have word processing experience.
• Excellent interpersonal skills and writing skills.
• COVID-19 vaccination, or willingness to receive vaccine required.

SPECIFIC DUTIES:

• Oversee the daily operations of the Children and Youth Urgent Care Center ensuring the UCC is a safe and welcoming environment.
• Ensure services are family driven and trauma sensitive.
• Ensure collaboration with CBH and other insurance providers to verify insurance, obtain information and authorizations and linkages as indicated.
• Ensure crisis clinicians perform a thorough assessment of the presenting issues and concerns, hearing the voice and collaborating with each individual and other services providers involved (i.e. school, PCP, other professionals).
• Ensure the nurse provides health screening, vitals and a thorough nursing assessment which includes providing medical intervention and testing as needed and assessing if further medical clearance is warranted.
• Provide on-going consultation to the team for UCC encounters.
• Ensure collaboration with the psychiatrist.
• Ensure safety plans are developed with each individual.
• Ensure all recommended referrals/linkages including referrals requiring electronic submission to CBH, pre-certifications through CBH or other third-party insurances and all other community agencies & supports are made on a timely basis.
• Ensure children and families receive or are linked to recommended services within specified time frames and that follow up is occurring per CBH standards. Assure any follow up appointments are scheduled at a time and place convenient for families which may include evening and weekend appointments.

• Ensure staff receive on-going training to increase clinical, crisis assessment and intervention skills and ensure that the crisis resolution model and other evidence-based practices are utilized.
• Provide direct clinical supervision of crisis clinicians, case managers, the nurse and the receptionist/secretary, including timely completion of employee evaluations.
• Other duties as assigned.

PHYSICAL DEMANDS:

Minimal in nature.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.