PROGRAM MANAGER FOR COMMUNITY PARTNERSHIPS - University of Washington

Req #: 239055 Department: COMMUNITY ENGAGEMENT AND LEADERSHIP EDUCATION Appointing Department Web Address: https://cele.uw.edu/ Posting Date: 10/03/2024 Closing Info: Open Until Filled Salary: $5,700 - $6,000 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701\_a11y.pdf) **Although open until filled, priority application date is October 24th.** As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. Undergraduate Academic Affairs (UAA) shapes, advances, and stewards a world-class undergraduate academic experience for students at the University of Washington. Staff, faculty and students in UAA deepen and enrich the learning experience for all undergraduates, recognizing and supporting the unique learning path of each individual student and the commitment of each academic program to excellence in learning and teaching. Within UAA, the Community Engagement and Leadership Education (CELE) unit provides students with opportunities to develop the knowledge, skills and attitudes needed to contribute to thriving communities. Building authentic community and campus partnerships drive our work. CELE programs are centered around the areas of community-engaged learning, democratic engagement, leadership education, pK-12 student success and place-based initiatives. **CELE has an outstanding opportunity for a Program Manager for Community Partnerships.** The Program Manager for Community Partnerships leads the day-to-day implementation of our academic community-engaged courses program and has significant responsibility for building community-based organization and campus relationships that support the overall mission of the CELE Center. The range of tasks in this position will include: direct advising with students enrolled in community-engaged courses, outreach to community-based partner organizations, work with faculty/instructors to support community-engaged pedagogy in their classrooms, and management of online systems and web content to enable and support community-based learning at the University of Washington. Under the supervision of the Director of Community Engagement, the Program Manager for Community Partnerships will have the following responsibilities: **DUTIES AND RESPONSIBILITIES** Community-Engaged Course Program Management (55%) + Counsel students on choices for community-based experiences, helping them connect academic coursework and career aspirations with community organizations/projects. + Manage student registration process for community-engaged learning. + Support student reflection and integrated learning by participating in scholarship/fellowship reading and interview committees as requested. + Maintain interpersonal relationships with community-engaged students and CBO partner alumni in support of larger CELE Center constituent engagement effort. + Develop in person and on-line tools to support student learning in community-engaged courses, working closely with faculty, instructors, and teaching assistants on implementation. + Manage reflection on community-based experiences and evaluation of both tools and experience. + Work with student staff team to monitor and maintain quality of community-engaged courses; identify and develop supports to leverage pedagogical improvements to support student learning. + Coordinate special events related to service-learning, community engagement, and other community-based learning opportunities for students, including workshops, panels, site visits, or other programs.Partnership Development and Management (20%) + Maintain existing partnerships between the University and local non-profit agencies and government offices via site visits, phone calls, and electronic communication. + Identify and develop new partnerships with community-based organizations in a manner that is consistent with CELE Center values and that balances student learning outcomes with community benefit. + Provide logistical support for community partner organizations, students, and faculty in relation to community-engaged academic courses, including primary responsibility for student and community partner communication efforts and technical support in our in-house CRM system (called EXPO). + Oversee and facilitate quarterly classroom presentations and pre-service workshop sessions for all CELE Center supported community engaged courses + Evaluate new and ongoing community sites/partnerships as suitable for student placements through community-engaged courses.System Management & Improvement (10%) + Lead continual improvement process for existing community-engaged courses assessment plan; revise student and community partner assessment tools as needed to measure desired community engagement goals. + Support systems connection and integration around constituent management across CELE programs + Produce reports on student involvement to satisfy institutional reporting requests/requirements) + Monitor and maintain quality of community-engaged courses; identify and develop supports to leverage pedagogical improvements.Organizational Culture and Participation (15%) + Project management for hourly undergraduate and/or graduate student staff; provide strategic and logistical support for hourly student staff members as they grow their skills and capacities as team members. + Play a key role in developing and maintaining an internal organization culture consistent with CELE Center values and strategic priorities. + Participate in CELE Center, UAA, and other campus workgroups or committees as requested. + Other related duties as assigned **MINIMUM REQUIREMENTS** + Bachelor's degree + Three years of professional experience **Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.** **ADDITIONAL REQUIREMENTS** + Aptitude for developing collaborative relationships with colleagues, faculty, staff, students, and community partners. + Demonstrated ability to communicate effectively and appropriately (through written word and public speaking) with varied stakeholders. + Ability to take initiative in a team-based environment while simultaneously following through on independent projects. + Creative problem solving skills, ability to balance a variety of time sensitive duties, and flexibility as priorities shift. + Strong organizational skills, creativity, demonstrated attention to detail, ability to work under pressure, and manage deadlines. + Exhibit an appreciation of, sensitivity to, and a respect for a diverse academic environment, inclusive of students, faculty and staff of many social, economic, cultural, ideological, racial and ethnic backgrounds. + Understanding of educational inequities and the racial and socioeconomic disparities that exist in our communities and how those translate to higher education settings. **DESIRED QUALIFICATIONS** + Place-based relationships and network in the Seattle non-profit community. + Professional experience managing volunteers/interns in a complex non-profit or government organization. + Experience working with college students, community service programs, and/or service-learning pedagogy. **All UAA CELE Staff will demonstrate and integrate the following Undergraduate Academic Affairs Competencies:** + Accountability and Integrity + Race, Equity, and Difference + Constituent Focus + Collaboration and Teamwork **Assessments:** + Cover Letter + Diversity Statement: Racial equity is a core value for the Community Engagement and Leadership Education (CELE) Center. We believe in the importance of centering race at the forefront of our work in addressing all other forms of inequities. We believe in a community where all thrive and have the opportunity and resources needed to achieve their goals. We strive to support minoritized and marginalized student populations and to create equitable educational experiences that allow for access, retention and leadership opportunities. We commit to addressing systemic oppressions, challenging our own individual biases and working towards transforming our individual and collective culture, policies and practices to accelerate change. Please describe your philosophy around racial equity and the efforts you have made to address issues of equity in your professional, volunteer or civic work. **Application Process:** The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.