Program Manager II - Connect Staffing Inc.

Connect Staffing, Inc. seeks a Program Manager II for a long-term contract role with a top corporate employer headquartered in Atlanta, Georgia. This individual will prepare for the product launch of our client's new NDC API-based travel platform for technology partners and travel agency consumption. Hourly rate up to $65.00/hr based on experience.  Responsibilities include:

• ·         Design and implement processes to assist in travel agency or developer onboarding and integration
• ·         Creation of artifacts and content to assist customers in evaluating, acquiring, and operating a new content channel
• ·         Analyzing and documenting user needs for a variety of customers including buyers and product operators

 Qualifications: 

• ·         4-6 years of relevant work experience
• ·         Prior experience as a Product Manager, Product Owner, Product Marketer, Launch Manager, or Business Analyst for a B2B product
• ·         High-level knowledge of travel-related industry segments (airlines, hotels, travel agencies), including an understanding of NDC (New Distribution Capability.)
• ·         Basic project management skills with the ability to coordinate and visualize activities, dependencies, and deliverables
• ·         Ability to understand customer motivations and
• ·         Self-motivated, solutions-oriented, multi-task capable, and have a demonstrated ability to work well with others in a fast-paced, time-sensitive environment
• ·         Strong organizational skills and comfort using a variety of tools for managing information and content
• ·         Preferred qualifications:
  • ·         Experience in technical product management or operations at an airline, travel agency, online travel distributor or GDS
  • ·         Experience with NDC standards and implementation
  • ·         Experience with customer journey mapping and customer segmentation techniques
  • ·         Depth of experience in launch management for a globally available B2B product or service
  • ·         Development experience using SOAP or RESTful APIs Experience with Business Model Canvas or Value Proposition Canvas toolset