Program Manager II - Next Level Business Services, Inc.

" Preparing for product launch of a new NDC API-based travel platform for technology partners and travel agency consumption
" Design and implement processes to assist in travel agency or developer onboarding and integration
" Creation of artefacts and content to assist customers in evaluating, acquiring, and operating a new content channel
Analyzing and documenting user needs for a variety of customers including buyers and product operators

Quals--
What you need to succeed (minimum qualifications):
" 4-6 years of relevant work experience
" Prior experience as an Product Manager, Product Owner, Product Marketer, Launch Manager, or Business Analyst for a B2B product
" High-level knowledge of travel related industry segments (airlines, hotels, travel agencies), including understanding of NDC (New Distribution Capability.)
" Basic project management skills with the ability to coordinate and visualize activities, dependencies, and deliverables
" Ability to understand customer motivations and
" Self-motivated, solutions-oriented, multi-task capable, and have a demonstrated ability to work well with others in a fast-paced, time-sensitive environment
" Strong organizational skills and comfort using a variety of tools for managing information and content


What will give you a competitive edge (preferred qualifications)
" Experience in technical product management or operations at an airline, travel agency, online travel distributor or GDS
" Experience with NDC standards and implementation
" Experience with customer journey mapping and customer segmentation techniques
" Depth of experience in launch management for a globally available B2B product or service
" Development experience using SOAP or RESTful APIs
Experience with Business Model Canvas or Value Proposition Canvas toolset.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.