Program Manager II - Next Level Business Services, Inc.

Summary of responsibilities (not comprehensive):
" Utilize market research, customer and agent feedback, analytics data, and industry trends to understand customer needs, discovering competitive and functional gaps and identifying new opportunities to ultimately define the product roadmap
" Help identify, diagnose, and address strategies, processes, and behaviors to accelerate prioritization and delivery of strategic efforts
" Translate business goals and end user needs into product strategy; communicate direction and product priorities to the development team and other supporting teams.
" Provide well-defined and testable Epics, Features, and Stories to support the Agile development methodology
" Formulate strategic development plans guided by customer feedback and latest technology industry standards, and act with agility to adjust to changing competitive environment
" Play an integral role in engagement, communication, change management, feedback loops and overall leadership visibility across the system
" Provide regular status reports to key stakeholders, sponsors, project managers, and others involved in the project
" Demonstrate data curiosity by recognizing the need for additional information and collecting it with the aim of uncovering problems and opportunities

Quals--
What you need to succeed (minimum qualifications):
" 6-8 years of relevant work experience
" Experience in creation and design, or management of products, projects, or technology systems
" Ability to communicate clearly to business leaders and technical developers
" Demonstrates intellectual curiosity and understanding of industry and business trends, and openness to capture and share this knowledge with members of the team
" Self-motivated, solutions-oriented, multi-task capable, and have a demonstrated ability to work well with others in a fast-paced, time-sensitive environment
" Embraces diverse people, thinking and styles
" Consistently makes safety and security, of self and others, the priority
" High School diploma, GED or High School Equivalency.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)
" Prior experience as an Agile Product Manager or Owner role delivering B2B products, with a focus on NDC implementation
" Experience articulating a strategic vision with a plan of action to achieve major goals
" Knowledge of Agile development principles, product vision and roadmaps, business and technical story writing, and track record of successful launches of MVP products on time and on budget
" High-level knowledge of travel related industry segments (airlines, hotels, travel agencies), with an emphasis on NDC
" Demonstrates strong analytical and computer skills, sound organizational and planning skills
" Demonstrates proven ability to make sound business decisions.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.