Program Manager - IT - Darwin Resources

Program Manager - IT

Job Description

Location: 100% Remote
Need candidates only from Texas, Atlanta, Kansas City, Pennsylvania, Florida, Virginia, Missouri

Seeking a skilled and innovative IT Program Manager with expertise in Strategic Initiatives will play a pivotal role in leading key initiatives within the organization: the Quote Package Redesign, Producer Portal On-Demand Reporting, and Edge Enhancements. This role requires a seasoned professional with 5-7 years of experience in program management, particularly within the health insurance sector, and a strong background in IT project management and web application development.

Key Responsibilities:

• Lead the end-to-end redesign of quote packages across all segments, collaborating with cross-functional teams to streamline and align the process with customer journey standards.
• Drive the design and development of a dynamic producer portal merged with insights reporting capabilities, enhancing the overall producer experience and automating the delivery of reports.
• Define project requirements, milestones, and deliverables for both initiatives, ensuring alignment with organizational goals and objectives.
• Manage project timelines, budgets, and resources effectively, monitoring progress and identifying potential risks or roadblocks.
• Strong communicator with keen ability to understand and portray complex technical principles and information across various groups in the organization. transparency and alignment with stakeholders across various business units.
• Provide leadership and guidance to project teams, fostering collaboration and accountability to achieve project objectives.
• Work closely with IT and business stakeholders to address technical requirements and ensure compliance with data privacy regulations and security best practices.
• Prepare regular reports and updates for senior management, highlighting key milestones, achievements, and challenges for both initiatives.

Qualifications:

• Bachelor's degree in computer science, information technology, or a related field.
• 5-7 years of experience in program management, IT project management, and web application development, preferably within the health insurance industry.
• Strong understanding of health insurance processes, regulations, and customer expectations.
• Proficiency in project management methodologies and tools.
• Excellent communication, leadership, and interpersonal skills.