Program Manager, Leadership Development Institute - University of California, Irvine

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit www.uci.edu.

The UCI Paul Merage School of Business is expanding its Leadership Development Institute (LDI) team which supports both open enrollment and custom educational programs. LDI was designed to provide individuals and organizations relevant and research-based solutions in order to build sustainable leadership curriculums providing leaders the ability to sustainably cultivate a cycle of resilience, engagement and reinvention.

The Program Manager is responsible for the planning and execution of open enrollment and custom executive education programs and is a key member of The Paul Merage School of Business, Leadership Development Institute team. The position is responsible for both existing and new educational program offerings and works on complex educational programs of diverse scope. Programs may be online, virtual, or in-person. The Program Manager supports clients, faculty, and program participants in providing exceptional customer service during all aspects of the program preparation and delivery. The incumbent effectively conducts program management through four process groups: (1) pre-launch planning, (2) event day executing, (3) monitoring and controlling, and (4) post-launch closing programs. In conjunction with these process groups, the Program Manager employs various program management functions, which include scope management, schedule management, cost management, quality management, resource management, communications management, risk management, procurement management, and stakeholder management. The Program Manager is able to fully integrate these functions across all four process groups to enable the effective and successful implementation of LDI programs. This role requires strong project management, communication, and organizational skills to assist in the coordination of multiple programs being delivered consecutively. The incumbent will use skills as an experienced educational program professional to resolve a wide range of educational program issues and effectively handle problems related to programs, faculty, and participants and systematize the solution and problem-solving process for future occurrences. S/he is responsible for creating an optimal learning environment for participants and an optimal teaching environment for faculty through exemplary customer service and attention to detail. The Program Manager creates evaluation tools and compiles evaluation results for LDI, faculty and client. The position may have evening and weekend work and occasional travel during program deliveries. Due to the nature and responsibilities of the position, this is an on-site, in-person role. However, there will be some opportunity provided for remote work.

Responsibilities include: Program planning and execution of open-enrollment and custom leadership development programs. Administering and executing all details associated with program implementation. Professionally representing LDI at programs with corporate executives, participants and faculty. Inspecting, visiting, and developing potential program sites including corporate site visits. Implementing cost-effective processes. Identifying and developing evaluation tools for instructors and programs. Using skills as an experienced educational program professional to resolve a wide range of educational program issues and effectively handle problems related to programs, faculty, and participants and systematize the solution and problem-solving process for future occurrences. Participating in developing strategic market plans, marketing collateral, proposals and program session materials.

Total Compensation

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The expected pay range for this recruitment is $58,600- $69,150 (Annual).


Required:

• Thorough skills to conduct needs assessment and development of new presentations / courses to meet organizational needs.
• Skill in using business software systems in the completion of work assignments; i.e., Word, Excel, Access, PowerPoint.
• Thorough and effective verbal, written and interpersonal communication skills and presentation skills.
• Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.
• Thorough knowledge of functional area and understanding of how work may impact other areas.
• Thorough knowledge of and skill in delivering programs.
• 3-5 years higher education program management experience, preferably in Executive Education, Learning and Development or Continuing Education environment.

Preferred:

• Thorough knowledge of organization policies and procedures.
• Prior supervisory experience (i.e., hiring, performance management, engagement, and development).
• Knowledge of managing a portfolio of business and management courses at the university or corporate level.
• Thorough knowledge of training and development, performance management and workplace learning. Ability to apply knowledge to achieve successful organizational outcomes.
• Thorough knowledge of current public educational programs and trends.

Special Conditions:

• Occasional weekend and evening work hours to support programs.
• A blend of on-campus and/or remote work may be applicable to the job.
• May need to perform miscellaneous tasks and projects as directed.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.