Program Manager, Product Risk, Education - Chan Zuckerberg

The Team

At CZI, we pair technology with grantmaking to equip educators, families and students with tools that integrate high-quality research, practices and content to unlock the full potential of every student, no matter who they are or where they live. From program conception to software feature design, we center our work on student and educator voices to help educators address the day-to-day challenges in their classrooms.

Since 2015, our grant investments have helped catalyze new tools, practices, and measures designed to foster whole-child outcomes. We leverage technology to provide research-based practices in products that help teachers connect with students and tailor learning experiences to individual student needs.

At our core, we are builders and our unique builder philanthropy approach is what sets us apart from other education funders. Take a closer look at the highlights and significant milestones of CZI’s first eight years of education work. 

The Opportunity

We are seeking a Product Risk Manager to join our Education Trust team, where you'll lead key initiatives to enhance product integrity and Trust across our education platform.

What You'll Do

• Help execute the strategic vision for the Trust vertical. Lead improvements and design of innovative solutions and controls across the organization.
• Stay abreast of current events and the regulatory environment and how they may affect CZI-E processes and products. Identify, assess and mitigate risks and design policies and product solutions  to combat them.
• Continuously evaluate existing product policies and procedures to identify areas of improvement; and execute data-driven research and product  development projects.
• Build and grow partnerships with cross-functional groups including public policy, communications, legal, product and  operations. As a strong issue spotter on product policy, data privacy and user protection issues, you will work closely with Product Counsels.
• Articulate risks & opportunities to relevant parties, including management, operations and cross-functional contacts. Work closely with technical teams to help build product trust functions based on Trust requirements, ensuring that trust-related projects are technically sound.

What You'll Bring

• 8+ years of experience in product risk management, product policy development, and product integrity, with significant exposure to trust and safety, data privacy, and product risk frameworks.
• Extensive background in trust and risk management, with the ability to identify and address potential risks across product surfaces and propose mitigation strategies.
• Proven track record managing cross-functional projects and collaborating with diverse teams, including product management, Legal, engineering, and operations.
• Expert knowledge of product risk management, including experience with privacy regulations (e.g., CCPA),  and their application in a product environment.
• Analytical mindset with a structured approach to solving complex problems in ambiguous environments, ensuring that solutions are both practical and strategically aligned.
• Strong program and/or product management experience, capable of executing large-scale, cross-functional initiatives and ensuring timely delivery of product integrity and compliance goals.
• In-depth understanding of product integrity, data privacy, risk management, technologies, and best practices.
• Experience with AI trust and privacy frameworks is a strong plus, given the growing focus on artificial intelligence regulations and ethical guidelines.
• Experience working in tech companies, particularly in a fast-paced environment that demands agile risk management.

Compensation

The Redwood City, CA base pay range for this role is $158,000 -$237,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. Pay ranges outside Redwood City are adjusted based on cost of labor in each respective geographical market. Your recruiter can share more about the specific pay range for your location during the hiring process.

Benefits for the Whole You 

We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. 

• CZI provides a generous employer match on employee 401(k) contributions to support planning for the future.
• Annual benefit for employees that can be used most meaningfully for them and their families, such as housing, student loan repayment, childcare, commuter costs, or other life needs.
• CZI Life of Service Gifts are awarded to employees to “live the mission” and support the causes closest to them.
• Paid time off to volunteer at an organization of your choice. 
• Funding for select family-forming benefits. 
• Relocation support for employees who need assistance moving to the Bay Area
• And more!

Commitment to Diversity

We believe that the strongest teams and best thinking are defined by the diversity of voices at the table. We are committed to fair treatment and equal access to opportunity for all CZI team members and to maintaining a workplace where everyone feels welcomed, respected, supported, and valued. Learn about our diversity, equity, and inclusion efforts. 

If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.

Explore our work modes, benefits, and interview process at www.chanzuckerberg.com/careers.

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