Program Manager - Public Trust Security Clearance at Initiate Government Solutions

Founded in 2007, Initiate Government Solutions (IGS) a Woman Owned Small Business. We are an IT services provider that delivers innovative Enterprise IT and Health Services solutions across the federal sector. Our focus is on data analytics, health informatics, cloud migration, and the modernization of federal information systems.
 
IGS uses ISO 9001:2015, 20000-1:2018, 27001:2013, 28001:2007, CMMI/SVC3, CMMI/DEV3 best practices, and PMBOK® methods to provide clients with a strategy to build solid foundations to grow capabilities and revenue. Our range of IT services and delivery methodologies are tailored to our customer's unique needs to achieve maximum value.

IGS is currently recruiting a remote Program Manager to support direct project work for multiple customers and support internal IGS teams and processes.

Assignment of Work and Travel:

This is a remote access assignment. Candidate will work remotely daily and will remotely access government systems and therein use approved government provided communications systems. Travel is not required; however, the candidate may be required to attend onsite client meetings as requested.

Responsibilities and Duties (Included but not limited to):

• Responsible for all programs and projects including deliverables under one of IGS’s customers portfolio of contracts.
• Provides direct supervision for all employees and contractors under the portfolio of contracts.
• Serves as the company’s interface with the Government Contracting Officer, the Contracting Officer Representative, government management personnel, and customer agency representatives. 
• Manages multiple teams providing day-to-day management of contract support operations.
• Manages planning and production of deliverables, maintains technical and financial reports, organizes and assigns responsibilities to subordinates, oversees the completion of all assigned tasks and assumes the initiative to formulate and enforce work standards.
• Assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and communicating all aspects of policy, purposes, and goals of the organization to subordinates.
• Responsible for the overall contract performance and IGS internal KPIs and provide program reviews and support audits.
• Develop and maintain project management plans, including work breakdown structures, performance metrics, activity schedules, staffing requirements, deliverable schedules, and milestone schedules. Will maintain schedules using project tracking tools as directed by the government.
• Develop and manage project burn down reports.
• Coordinate, facilitate, and conduct meetings, create meeting agendas, create meeting minutes, and updates to the project management plans.
• Provide monthly status reports to the PM and COR, describing project statuses, accomplishments, pending issues, and cost tracking.
• Manage workloads for a team of developers and technical administrators.
• Respond and triage customer inquiries related to services and solutions requests.
• Analyze business requirements, conduct requirements elicitation and elaboration, to determine level of effort, milestones, activities, and plans.
• Conduct research and provide recommendations for technical approaches for business process improvements to support the customer.
• Develop and implement an “as-is” or “to-be” business process models for each information system.
• Develop custom solutions with team of developers and system administrators providing innovative technical approaches to solve business problems.
• Develop and conduct internal testing, UAT testing, and other testing phases including tracking issues and defects from identification to resolution.
• Develop and conduct deployment plan by coordinating cross functional teams and across various internal customer divisions and external vendors as needed.
• Develop technical user guides, system reference documents, and training materials.
• Providing end-user training and support for developed solutions.
• Develop a transition plan that describes how work and knowledge will be transitioned to federal employees, or another contractor, if applicable. The transition plan shall include timelines, required activities, and all documentation acquired and required by the government.
• Other Duties as Assigned

Requirements:

• Bachelor’s Degree Required (Master’s preferred); at least 8-12 Years of experience in the field or in a related area  
• Program Management Professional (PgMP), or equivalent certification or experience, is required.
• Requires knowledge of Federal Acquisition Regulations (FAR), federal regulations, requirements, policies, and procedures, cost and schedule estimating, systems disciplines, and direction and requirements of the contract efforts.
• Experience with federal agency staff onboarding process and procedures.
• Knowledge and experience with staffing models, budgets, forecasts, invoicing, and tracking and reporting of contract financials. 
• Extensive experience with full SDLC project execution, practices, procedures, and artifacts.
• Relies on extensive experience and judgement to plan and accomplish goals. 
• Must have proficiency with Microsoft Office products 
• Understanding of business requirements and developing business cases.
• Ability to support customer during EST hours.
• Excellent oral and written communication skills. 
• Excellent analytical and organization skills.
• Ability to obtain and maintain government agency Public Trust clearance.
• Must be eligible to work in the United States without sponsorship due to clearance requirement.

Preferred Qualifications and Core Competencies:

• Certified Scrum Master certification (CSM).
• Project Management Professional (PMP) Certification.
• Experience working with enterprise SharePoint, Power Platform, Salesforce, and ServiceNow solutions.
• Knowledge and experience working with HHS and/or Operating Divisions.
• Active HHS Public Trust.
• Prior successful experience working in a remote environment. 

Successful IGS employees embody the following Core Values:

• Integrity, Honesty, and Ethics: We conduct our business with the highest level of ethics. Doing things like being accountable for mistakes, accepting helpful criticism, and following through on commitments to ourselves, each other, and our customers.
• Empathy, Emotional Intelligence: How we interact with others including peers, colleagues, stakeholders, and customers matters. We take collective responsibility to create an environment where colleagues and customers feel valued, included, and respected. We work within a diverse, integrated, and collaborative team to drive towards accomplishing the larger mission. We conscientiously and meticulously learn about our customers’ and end-users’ business drivers and challenges to ensure solutions meet not only technical needs but also supports their mission.
• Strong Work Ethic (Reliability, Dedication, Productivity): We are driven by a strong, self-motivated, and results-driven work ethic. We are reliable, accountable, proactive, and tenacious and will do what it takes to get the job done.
• Life-Long Learner (Curious, Perspective, Goal Orientated): We challenge ourselves to continually learn and improve ourselves. We strive to be an expert in our field, continuously honing our craft, and finding solutions where others see problems.  

Initiate Government Solutions offers competitive compensation and a robust benefits package, including comprehensive medical, dental, and vision care, matching 401K and profit sharing, paid time off, training time for personal development,  flexible spending accounts, employer-paid life insurance, employer-paid short and long term disability coverage, an education assistance program with potential merit increases for obtaining a work-related certification, employee recognition, and referral programs, spot bonuses, and other benefits that help provide financial protection for the employee and their family.

Initiate Government Solutions participates in the Electronic Employment Verification Program.

Initiate Government Solutions is an equal opportunity employer. Our company policy is to provide equal opportunity in all areas of employment practice without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, or disability.