Program Manager - HonorVet Technologies

Narrative Description of Position: The consultant will be expected to complete the following responsibilities.

Program Planning & Management

" Develop comprehensive program, portfolio, and project plans using Agile, Waterfall and Hybrid methodologies
" Define scope, goals, deliverables, and timelines
" Experience managing testing activities and resources to ensure unit, performance, and functionality testing objectives are met.
" Strong vendor management experience to ensure delivery of contractual scope within agreed upon constraints.
" Coordinate internal resources and third parties/vendors for the execution of projects within established baselines
" Utilize departmental tools for program and project management, tracking, and reporting
" Demonstrated ability to oversee multiple interrelated projects and manage dependencies
" Monitor and Control program to ensure alignment with the approved Program Charter, escalate as needed per Governance structure
" Execute and manage in accordance with the established governance plan
" Create consistency among program and projects
" Create Program Roadmap/timeline and manage in order to meet milestones, objectives and project interdependencies
" Direct and guide program deployment strategies
" Guide program methodologies and tools in a manner consistent with industry standards and best practices across the program
" Communicate regularly across projects
" Maintain program estimates/budget, issues, risks, assumptions and constraints
" Escalate decisions and issues to appropriate level
" Assist Project Managers with Vendor Management
Manage the stakeholders based on the established expectations
" Determine how the program goals and objectives are measured to ensure success of the Program based on project goals/objectives by working with the Project Sponsors

Leadership
" Demonstrated business acumen and professionalism in order to clearly communicate with senior level executives in oral, written, and presentation formats
" Strong leadership and communication skills, capable of influencing and guiding teams in a matrixed environment
" Ability to facilitate prioritization, roadmap, and trade off discussions with program stakeholders
" Manage project managers providing day to day guidance and oversight to ensure service delivery
" Ability to manage and motivate teams, including direct and indirect reports
" Proven ability to work effectively with senior executives, stakeholders, and cross-functional teams. Accountable for leading change management and conflict resolution efforts within assigned projects
" Ensure teams have clear roles, responsibilities, and deliverables
" Ensure outcome-based program and project management by focusing on key milestones and deliverables, starting with the strategic vision and developing deadlines to achieve targeted results
Stakeholder and Relationship Management
" Build strong stakeholder relationships to become a trusted advisor to project sponsors and senior leaders
" Communicate program status, risks, and issues to all stakeholders and executive management in a timely manner, setting expectations and escalating as necessary
" Ensure alignment of project objectives with business goals through active stakeholder management
" Excellent stakeholder management skills, including the ability to manage executive-level relationships and negotiate with third-party vendors and partners
" Strong interpersonal and collaboration skills
Risk & Issue Management
" Proactively identify, assess, and manage project/program risks and issues through mitigation planning
" Monitor and report project/program progress and performance throughout the delivery lifecycle
Budget & Resource Management
" Develop and manage program and project budgets, ensuring compliance with governance requirements
" Allocate resources effectively to ensure program and project success through demand management and capacity planning to ensure project success
" Monitor expenditures and ensure adherence to budget constraints
Vendor Management
" Strong vendor management experience to ensure delivery of contractual scope within agreed upon constraints
" Review vendor's responsibilities per the SoW/contract and hold the vendor accountable
" Negotiate with the vendor for new requests or changes to existing scope
" Actively manage risks resulting from vendors or vendor interaction with our org
" Promote active communication and collaboration between the vendor and our org

Transformation & Organizational Change Management
" Lead transformation and change management initiatives within projects/programs to ensure solution adoption and process adherence

Process Improvement
" Support the evaluation and refinement of project management methodologies and processes
" Contribute to continuous improvement initiatives within the PMO
" Stay abreast of industry trends and emerging practices

Problem Solving and Decision Making:
" Analytical mindset with the ability to make data-driven decisions and problem-solving in complex environments
" Demonstrated ability to navigate uncertainty and deliver results in ambiguous situations