Program Research Specialist 2 (Human Services)- Albany (NY HELPS) - New York State Civil Service

NY HELP Yes






Agency Labor, Department of






Title Program Research Specialist 2 (Human Services)- Albany (NY HELPS)






Occupational Category Other Professional Careers






Salary Grade 23






Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)






Salary Range From $84156 to $106454 Annually






Employment Type Full-Time






Appointment Type Permanent






Jurisdictional Class Competitive Class






Travel Percentage 0%













Workweek Mon-Fri



Hours Per Week 37.5




Workday




From 9 AM






To 5 PM






Flextime allowed? No






Mandatory overtime? No






Compressed workweek allowed? No






Telecommuting allowed? Yes













County Albany






Street Address New York State Department of Labor



Harriman State Office Campus, Building 12






City Albany






State NY






Zip Code 12226













Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.NY HELPS Non-Competitive Minimum Qualifications:A bachelor's degree including or supplemented by nine semester credit hours in statistics, biostatistics, economics, econometrics, research methods, mathematics, data analysis, or data modeling and three years of professional research experience in the collection and evaluation of quantitative data directed toward review and analysis of social services programs, such as cash or nutrition assistance, child welfare, disease management, disease prevention, employment and unemployment services, labor market information, or workforce development.It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at https://www.cs.ny.gov/help/ (copy and paste in browser) to register today, in three easy steps.Competitive Minimum Qualifications: To be considered for this position, a review of your state history is needed. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information in your response, a representative from our office will contact you via phone.Reassignment Qualifications: Current Department of Labor employees only, with at least one year of permanent, contingent-permanent in a Program Research Specialist 2 (Human Services); if you have less than one year, you must be reachable on the current list for this location, if one exists.70.1 Transfer Qualifications: Candidates with one year of permanent/contingent permanent or 55b/c service as an Associate Statistician, Grade 23 may qualify for transfer to Program Research Specialist 3 Human Services, Grade 23.52.6 Transfer Qualifications: Current NYS employees with one year or more of permanent, contingent permanent, or 55b/c service in a title allocated to Grade 21 or higher and designated as Administrative under Section 52.6 of the Civil Service Law.Note: For 52.6 and 70.1 transfers, a comprehensive list of titles approved for transfers is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.Preferred Qualifications: -Ability to initiate and maintain relationships across a diverse set of stakeholders.






Duties Description Standard Duties: The Program Research Specialist 2 (Human Services) with Research and Statistics will perform the following duties, not limited to:Supervise and assign work to Grade 18 staff. Back up the unit manager as a unit point of contact, receiving requests from upper management for surveys, focus groups, etc. Teach and train staff on Word, Excel, and Alchemer (software tool) techniques. Teach and train staff on Dedoose or similar software to analyze qualitative data, use statistical methods, including random sampling to most efficiently develop a representative group for a survey sample. Design, create and implement surveys using the most up-to-date methods. Monitor surveys while they are live. Arrange to have reminders and other emails sent to respondents. Design, create and implement focus groups. Attend meetings to help develop survey and focus group questions. Review requests once they are completed for revisions or edits. Prepare reports and dashboards to present materials. Review material and make revisions and improvements. Perform quality assurance tasks to ensure that the information and data analyses in Research Unit reports and other deliverables are complete and accurate. Demonstrate good attention to detail, writing, communication and organizational skills.






Additional Comments Position specific job duties may include occasional altered work schedule or job assignments which require availability and willingness to work occasional evenings and/or out-stationed assignments.Candidates with no previous state service will begin at the starting rate of the salary range listed above. If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.Telecommuting is available and can be discussed at the time of interview.We offer a comprehensive benefits package, including:• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).• Choice of several affordable and competitive health insurance plans• Dental and vision insurance plans at no additional cost• Membership in the NYS Employee’s Retirement System• NYS Deferred Compensation Investment Plan• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)• Eligibility to apply for tuition reimbursement for qualifying employees and courses • Paid Parental Leave Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting (up to 40%) and alternative work schedules to eligible employees. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce. Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.






Some positions may require additional credentials or a background check to verify your identity.










Name Rachel Palumbo






Telephone 518-457-1020






Fax EFax: 5184742871@fax.ny.gov






Email Address Labor.sm.personnel.jva@labor.ny.gov




Address




Street New York State Department of Labor- Personnel



Harriman State Office Campus, Building 12, Room 561






City Albany






State NY






Zip Code 12226













Notes on Applying All candidates must submit a written resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. These documents must be received by November 18, 2024, and submitted via email to labor.sm.personnel.jva@labor.ny.gov or mailed to the NYS Department of Labor, Personnel Bureau, Building 12, Room 561, State Office Campus, Albany, NY 12226. You must include, Vacancy ID#172102, Program Research Specialist 2 (Human Services)- Albany, in the subject line of your email. Failure to do so may result in a delay of processing your application.Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity, Inclusion, and Access (ODEIA) Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575).Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at response@oer.ny.gov.