Program Specialist - Direct - Integrated Services of Kalamazoo

Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? If so, we have an exciting opportunity for you to work as a Program Specialist!

What You Will Be Doing
Working as a Program Specialist in Outpatient Services, you will be the first point of contact responsible for welcoming individuals into our outpatient clinics, assisting them with initial paperwork, verifying insurance coverage, assisting with data collection, and reporting. You will also be an integral part of our department providing support to our clinicians that serve individuals with a mental illness, substance abuse disorder and or co-occurring disorder.

What We Require
High School diploma or GED and prefer at least one year of experience in related mental health field working with target population. Ability to support the confidential nature of developmental disability, mental health and substance abuse services. Excellent communications skills, interpersonal and human relation skills. Advanced computer skills, including word processing, spreadsheets, database management and e-mail.

Why Work For ISK
Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.

We also offer a competitive compensation and benefits package, with some of the best retirement plans in southwest Michigan including a 6.2% retirement match and pension plan! You will also enjoy 12 paid holidays, 23 days of PTO and the opportunity to earn additional PTO hours for participating in our wellness program! Kalamazoo is the home of the Kalamazoo Promise!

Who We Are
Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment.

Come Join Us!

Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are invited to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce. ISK fomenta la diversidad y la inclusión.

We look forward to meeting you!

Physical Requirements/Working Conditions:

Physical Efforts – Job demands include prolonged sitting and standing as appropriate. May occasionally require light lifting up to 25 pounds, stooping, kneeling, crouching, or bending as appropriate. Requires coordination of hands and/or eye/hand/foot.

Working Conditions – Office environment with noise from computers, copy machine, and telephones. Use of computer screen for periods in excess of 30 minutes at a time. Possible eyestrain from extended periods of viewing computer screen. May be exposed to bloodborne pathogens, infectious diseases, and parasites. Travel throughout the Kalamazoo area is required.

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