Program Specialist (Direct Service) - The Night Ministry

The Night Ministry is a Chicago based organization whose mission is to provide human connection, housing support, and health care to members of our community who are unhoused or experiencing poverty.

We've successfully provided these lifesaving services for 45 plus years, everyday providing a lifeline to our most vulnerable neighbors. We serve everyone without concern for race, ethnicity, religion, sexual orientation, or gender identity. With an open heart, we compassionately accept each individual as they are and work alongside them to advocate for their immediate physical, emotional, and social needs while affirming our shared humanity.

As a member of The Night Ministry team, you can look forward to engaging and compelling work, building dynamic professional relationships with staff, volunteers, and the clients you serve. Join our growing team and know you are making a meaningful impact on our shelter residents lives.

As a Program Specialist you will be responsible for the day-to-day care of the residents of one of our youth housing programs. Your impact will be felt in your ability to maintain a comfortable, safe, and supporting space. You will closely with other staff on daily intakes, completing data entry, mentor residents in a variety of areas, and much more!

Program Specialist roles are available for either Part Time or Full Time across all our Youth Housing Programs.

Responsibilities

• Conduct initial intakes and complete paperwork for new residents upon arrival.
• Attend all weekly staff meetings and mandatory trainings.
• Ensure accurate and timely data entry in Efforts to Outcomes (ETO).
• Record daily activities, progress, and significant resident issues; update incoming staff and review logs at the start of each shift.
• Greet visitors and callers promptly and professionally, providing assistance as needed.
• Supervise and enforce Night Ministry policies, procedures, and house rules consistently.
• Assist residents in developing basic life skills and arrange transportation for appointments and activities.
• Ensure residents' safety, report incidents promptly, and strive for continuous improvement in facility operations.
• Demonstrate consistency, fairness, firmness with kindness, clear boundaries, tolerance, flexibility, and professionalism.
• Coordinate with volunteers and promptly inform case management of resident issues.

Qualifications:

• Program Specialist must fully align with TNM's strategy and mission, showcasing leadership, coaching, and donor management skills.
• High School diploma or equivalent required.
• At least 1 year experience working with at risk youth, must be recent (Volunteer experience counts).
• Crisis intervention training a plus.
• Ability to pass DCFS licensing requirements.
• Current driver's license and proof of insurability.
• First aid/CPR training a plus.

If you are passionate about making a difference in your community, we encourage you to apply for this exciting opportunity!

Compensation Range: $19/hour

Additional Information:

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls. The employee is regularly required to talk or listen.

• Benefits: Full-time staff are entitled to full benefits after 30 days of employment, including medical, dental, vision, 401k, and more, starting 30 days after their employment commences.

The Night Ministry is an Equal Opportunities Employer.