Program Specialist - Discovery Place Inc

Plans, directs, and manages educational programming for museum visitors and special groups. The Program Specialist also acts as t...

Requires a minimum of a Bachelor’s degree in education or related field and demonstrated with experience in formal or informal education.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Design- Generates creative solutions; Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions

Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service. Manages difficult or emotional customer situations.

Oral/Written Communication - Demonstrates group presentation skills. Writes clearly and informatively

Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.

Leadership - Inspires and motivates others to perform well; Displays passion and optimism.

Cost Consciousness - Works within approved budget; Contributes to profits and revenue

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with alternate plan. Covers work responsibilities when absent.

Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities

Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.

Planning/Organizing - Prioritizes and plans work activities; Develops realistic action plans.

Safety and Security- Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Quality- Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Computer Skills- To perform this job successfully, an individual should have knowledge of Word Processing software and Spreadsheet software.

Supervisory Responsibilities:

Supervises all volunteers. Supervises on-site employees in the absence of the Site Director and Coordinator. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning, and directing work, addressing complaints, and resolving problems.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Noise Level - The noise level in the work environment is moderate to loud.

Climate – Must be able to work outdoors for moderate amounts of time.

Highly Occupied Space – Must be able to work in extremely crowded spaces with a large number of people.

While performing the duties of this job, the employee is frequently exposed to wet or humid conditions.

Physical Demands

The employee must regularly lift and /or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand for long periods of time; walk; use hands to manipulate objects, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. Must be able to talk and hear.

Employees of Discovery Place should uphold the mission, vision and values of the organization. We strive to provide exceptional service through four core values: uncommon courtesy, the pursuit of personal excellence, teamwork and inclusion. We value the diversity of opinions and intellectual thought and encourage an environment where employees can share ideas openly.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities of this job. Other duties may be assigned. This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.